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Windows 7: 0x800b0100 error (SP1 update) Win 7 Home Basic OEM

03 Feb 2013   #1

Win 7 HP x86
 
 
0x800b0100 error (SP1 update) Win 7 Home Basic OEM

Hi.
I'm new here. Help me Tom! please.
Thanks a lot for this forum.

I get the following famous error: 0x800b0100 when trying to install SP1 update. (I tried both Windows Update and Manually)

My system:
Intel E5700
Windows 7 Home Basic x64

I was using the SUR tool

The CheckSur log says:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-01-29 12:49

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
`e
Summary:
Seconds executed: 2188
Found 6 errors
CBS MUM Corrupt Total count: 3
CBS Catalog Corrupt Total count: 3

Unavailable repair files:
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat





The CheckSur.persist:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-01-29 12:49

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2188
Found 6 errors
CBS MUM Corrupt Total count: 3
CBS Catalog Corrupt Total count: 3

Unavailable repair files:
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_1_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2699988~31bf3856ad364e35~amd64~~9.4.1.0.cat

That's all
I need your help!

Thanks in advance.


My System SpecsSystem Spec
.

03 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Davinn View Post
Hi.
I'm new here. Help me Tom! please.
Thanks a lot for this forum.
Hello Davinn and welcome to the forums

I must be famous! This one was nice and easy, with a bit of luck this should fix everything.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2699988) from Official Microsoft Download Center

Tom


Attached Files
File Type: zip Packs.zip (19.1 KB, 10 views)
My System SpecsSystem Spec
04 Feb 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

running SFC /SCANNOW and posting the logs would be a good idea as well
My System SpecsSystem Spec
.


07 Feb 2013   #4

Win 7 HP x86
 
 
Thank youu!

Thanks for the packs. The problem is solved!
My System SpecsSystem Spec
Reply

 0x800b0100 error (SP1 update) Win 7 Home Basic OEM




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