"Windows is not genuine" when it is.


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    "Windows is not genuine" when it is.


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CQ8YK-HQWHH-BFP3R
    Windows Product Key Hash: AX9VEDGCPcte3ZuTphGXeucnsqc=
    Windows Product ID: 00426-067-8527965-86302
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {1E732EFF-2297-4F21-A2C7-2A6C0BFB7F49}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1E732EFF-2297-4F21-A2C7-2A6C0BFB7F49}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BFP3R</PKey><PID>00426-067-8527965-86302</PID><PIDType>5</PIDType><SID>S-1-5-21-3547152245-730978604-1403263107</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB </Version><SMBIOSVersion major="2" minor="4"/><Date>20090504000000.000000+000</Date></BIOS><HWID>950D3507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-852796-00-1033-7600.0000-1322011
    Installation ID: 000000236310217923095943147750301373021111012763864634
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BFP3R
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 2/4/2013 12:24:23 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:4:2013 03:20
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonakXGBDDDWENOS/CIXCj0a84jE8qGI9ZPNAxeqC
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      EUDS            GBT           
      TAMG            GBT           GBT   B0
      SSDT            INTEL        PPM RCM
    I got the "not genuine" error when I logged in this morning. The weird thing is, I don't recall logging off last night or rebooting. It's not normally something I do. I generally only lock my computer. So it seems that something logged me off or caused a reboot, and now I have this issue. I rebooted after I got the error and the error persists.

    I built this PC myself about 2 years ago from parts I ordered online. I bought a retail copy of Windows 7 Ultimate x64 and installed it myself on just this one machine. I may have wiped the machine and reinstalled Windows a second time at some point in the past. I really can't remember. I've done that so many times on the computers I've built in the past that I can't recall if I've done that on this specific machine, but I don't think I have.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The Key in use is an MSDN Key from a not-for-resale MSDN account.
    Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

    Please read the following posts.... .................................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
    http://www.microsoft.com/en-gb/howtotell/default.aspx

      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    How did you determine that it's an MSDN product key?

    I'm pretty sure it's not. I bought a full, sealed retail package. I have the genuine DVD, and the license card with the key on it. I purchased it in 7/2010 from Buy.com from seller "Sun King Technologies". If it's counterfeit it sure looks damned good to me. Is there a way I can tell from the packaging, DVD, or license card for sure?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    All the information you need is in the links I posted.

    If you look at the Product ID, you'll see that the second set of characters is -067- which is reserved for MSDN-type licenses.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Thanks, I'll take a look at the links! I was in a rush when I made my last reply.
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    Tradert, Noel is spot on with his analysis... That is a MSDN key, and not a genuine OEM key. Microsoft does not make an OEM Ultimate version of Windows 7 ...That and there is no SLIC table, and that alone shows that your copy is not valid...
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Tews said:
    Tradert, Noel is spot on with his analysis... That is a MSDN key, and not a genuine OEM key. Microsoft does not make an OEM Ultimate version of Windows 7 ...That and there is no SLIC table, and that alone shows that your copy is not valid...
    MS did, in fact, create OEM versions of ALL editions of Windows 7 (except Enterprise).
    The lack of a SLIC table can be due to a number of things - and is irrelevant when talking about Retail licenses or MSDN ones.
      My Computer


  8. Posts : 1
    Windows 7 Ultimate x64
       #8

    Tradert said:
    How did you determine that it's an MSDN product key?

    I'm pretty sure it's not. I bought a full, sealed retail package. I have the genuine DVD, and the license card with the key on it. I purchased it in 7/2010 from Buy.com from seller "Sun King Technologies". If it's counterfeit it sure looks damned good to me. Is there a way I can tell from the packaging, DVD, or license card for sure?
    I am having the same problems, also with this seller.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Please post an MGADiag report in a new thread of your own - it's likely to again be an MSDN license.
      My Computer


 

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