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Windows 7: "Windows is not genuine" when it is.


04 Feb 2013   #1

Windows 7 Ultimate x64
 
 
"Windows is not genuine" when it is.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-CQ8YK-HQWHH-BFP3R
Windows Product Key Hash: AX9VEDGCPcte3ZuTphGXeucnsqc=
Windows Product ID: 00426-067-8527965-86302
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1E732EFF-2297-4F21-A2C7-2A6C0BFB7F49}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E732EFF-2297-4F21-A2C7-2A6C0BFB7F49}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BFP3R</PKey><PID>00426-067-8527965-86302</PID><PIDType>5</PIDType><SID>S-1-5-21-3547152245-730978604-1403263107</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB </Version><SMBIOSVersion major="2" minor="4"/><Date>20090504000000.000000+000</Date></BIOS><HWID>950D3507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-852796-00-1033-7600.0000-1322011
Installation ID: 000000236310217923095943147750301373021111012763864634
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BFP3R
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 2/4/2013 12:24:23 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:4:2013 03:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonakXGBDDDWENOS/CIXCj0a84jE8qGI9ZPNAxeqC

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            GBT           GBTUACPI
  FACP            GBT           GBTUACPI
  HPET            GBT           GBTUACPI
  MCFG            GBT           GBTUACPI
  EUDS            GBT           
  TAMG            GBT           GBT   B0
  SSDT            INTEL        PPM RCM
I got the "not genuine" error when I logged in this morning. The weird thing is, I don't recall logging off last night or rebooting. It's not normally something I do. I generally only lock my computer. So it seems that something logged me off or caused a reboot, and now I have this issue. I rebooted after I got the error and the error persists.

I built this PC myself about 2 years ago from parts I ordered online. I bought a retail copy of Windows 7 Ultimate x64 and installed it myself on just this one machine. I may have wiped the machine and reinstalled Windows a second time at some point in the past. I really can't remember. I've done that so many times on the computers I've built in the past that I can't recall if I've done that on this specific machine, but I don't think I have.


My System SpecsSystem Spec
.

04 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx

My System SpecsSystem Spec
04 Feb 2013   #3

Windows 7 Ultimate x64
 
 

How did you determine that it's an MSDN product key?

I'm pretty sure it's not. I bought a full, sealed retail package. I have the genuine DVD, and the license card with the key on it. I purchased it in 7/2010 from Buy.com from seller "Sun King Technologies". If it's counterfeit it sure looks damned good to me. Is there a way I can tell from the packaging, DVD, or license card for sure?
My System SpecsSystem Spec
.


04 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

All the information you need is in the links I posted.

If you look at the Product ID, you'll see that the second set of characters is -067- which is reserved for MSDN-type licenses.
My System SpecsSystem Spec
04 Feb 2013   #5

Windows 7 Ultimate x64
 
 

Thanks, I'll take a look at the links! I was in a rush when I made my last reply.
My System SpecsSystem Spec
04 Feb 2013   #6

64-bit Windows 8.1 Pro
 
 

Tradert, Noel is spot on with his analysis... That is a MSDN key, and not a genuine OEM key. Microsoft does not make an OEM Ultimate version of Windows 7 ...That and there is no SLIC table, and that alone shows that your copy is not valid...
My System SpecsSystem Spec
04 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by Tews View Post
Tradert, Noel is spot on with his analysis... That is a MSDN key, and not a genuine OEM key. Microsoft does not make an OEM Ultimate version of Windows 7 ...That and there is no SLIC table, and that alone shows that your copy is not valid...
MS did, in fact, create OEM versions of ALL editions of Windows 7 (except Enterprise).
The lack of a SLIC table can be due to a number of things - and is irrelevant when talking about Retail licenses or MSDN ones.
My System SpecsSystem Spec
17 Feb 2013   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Tradert View Post
How did you determine that it's an MSDN product key?

I'm pretty sure it's not. I bought a full, sealed retail package. I have the genuine DVD, and the license card with the key on it. I purchased it in 7/2010 from Buy.com from seller "Sun King Technologies". If it's counterfeit it sure looks damned good to me. Is there a way I can tell from the packaging, DVD, or license card for sure?
I am having the same problems, also with this seller.
My System SpecsSystem Spec
18 Feb 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post an MGADiag report in a new thread of your own - it's likely to again be an MSDN license.
My System SpecsSystem Spec
Reply

 "Windows is not genuine" when it is.




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