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| 05 Feb 2013 | #1 |
| | KB2742599 won't install Hi, I have an update which refuses to install: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599) Download size: 8.0 MB You may need to restart your computer for this update to take effect. Update type: Important A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system. More information: MS13-004: Description of the security update for the .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1: January 8, 2013 Help and Support: Microsoft Support The installation keeps failing with an error code: 80073712 Any help appreciated. Thanks Brian Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9TT4K-HRY82-77JJC
Windows Product Key Hash: vg+290OTDw320A9SSy64uQo5wWM=
Windows Product ID: 00371-177-2313221-85083
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8B5B23C3-4493-48D1-8342-6D998CF21C51}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\DAD\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8B5B23C3-4493-48D1-8342-6D998CF21C51}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-77JJC</PKey><PID>00371-177-2313221-85083</PID><PIDType>5</PIDType><SID>S-1-5-21-1900906686-3758384339-2960761183</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>77EB3C07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-231322-00-2057-7600.0000-1282012
Installation ID: 010484056035266641082785689394018853076101711120933774
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 77JJC
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 05/02/2013 14:16:31
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:6:2013 15:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAIAAQABAAEAAAABAAAAAQABAAEAln3EosgMjGQYsAYzmq08pe4ARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
My System Specs |
My System Specs | |
| 05 Feb 2013 | #2 |
| | Welcome to the forums - and thanks for stating the new thread  Unfortunately you still haven't provided the CheckSUR report as requested in the Windows Update Posting Instructions - and without that, we're limited in what we can advise. The request in your error message gives us a clue what's happening - it seems that the system is stuck partway through wither installing or uninstalling an update, and has the pnding falg stuck - either because the relevant xml file isn't being acted upon and/or deleted, or because of other problems. Your SFC scan was clear - but there are some other errors in the CBS log which may need addressing. Code: Line 4665: 2013-02-05 15:35:38, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 4946: 2013-02-05 15:35:39, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 5207: 2013-02-05 15:36:27, Error CSI 000002f9 (F) Unable to load manifest for component [ml:280{140},l:144{72}]"amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.22126_none_a862cbd41776593b"[gle=0x80004005]
Line 5208: 2013-02-05 15:36:27, Error CSI 000002fa@2013/2/5:15:36:27.468 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
Line 5210: 2013-02-05 15:36:27, Error CSI 000002fb (F) HRESULT_FROM_WIN32(14098) #6485284# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
Line 5222: 2013-02-05 15:36:27, Error CBS Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
Line 23625: 2013-02-05 15:36:33, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 41547: 2013-02-05 15:36:36, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG] Hopefully running the CheckSUR tool (and correcting any unresolved problems there) will clear the major errors and allow the install to complete. Please post the log so we can resolve this. |
| My System Specs |
| 05 Feb 2013 | #3 |
| | Ok, I think this attached file is the one you are asking for. Thanks Brian |
| My System Specs |
| . |
| |
| 05 Feb 2013 | #4 |
| | Yikes! - that's a lot of bad files there! Code: winsxs\manifests\msil_system_b77a5c561934e089_6.1.7601.22126_none_981f568e32422d66.manifest winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.22126_none_4d22bb3ec71e9066.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.17966_none_70683dd88ae037ac.manifest winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.17966_none_83766cf87b5cb13f.manifest winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_15c4ebe4bb4d6503.manifest winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_a6b100a10d755f1d.manifest winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.17966_en-us_b753ed75afa97007.manifest winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22126_none_5996991aa48b2ca4.manifest winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.17966_none_63f45ffcad739b6e.manifest winsxs\manifests\msil_system_b77a5c561934e089_6.1.7601.17966_none_aef0fb4c1897386e.manifest winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.22126_en-us_a08248b7c95464ff.manifest winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.17966_none_054d082500298a66.manifest winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.22126_none_73ed560c2f3d4fcd.manifest winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.22126_none_6ca4c83a9507a637.manifest winsxs\manifests\amd64_netfx-system.directoryservices_b03f5f7f11d50a3a_6.1.7601.17966_none_16bb9be7a08fd446.manifest winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.22126_none_df5d70d8643fa83d.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_3d75dbc540f87359.manifest winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.17966_none_89ab3041bfbe7442.manifest winsxs\manifests\amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_353efd74f2fd46ae.manifest winsxs\manifests\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.17966_none_2aff7445ee11ac8b.manifest winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.17966_none_837b7fa210fd83d6.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.17966_none_318a0f2d99f87527.manifest winsxs\manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.22126_none_a862cbd41776593b.manifest winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7601.22126_en-us_508ba5e0b0e37ff9.manifest winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.22126_none_ee7b636719d47f5e.manifest winsxs\manifests\x86_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_7cec344c07796fb4.manifest winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.22126_none_6ca9dae42aa878ce.manifest winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.22126_none_ee2a599d0847244d.manifest winsxs\manifests\x86_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_5a2603132020fb79.manifest winsxs\manifests\amd64_netfx-system.directoryservices_b03f5f7f11d50a3a_6.1.7601.22126_none_ffe9f729ba3ac93e.manifest winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_c4c059e96bb0e641.manifest winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.17966_none_8abefaca15925ad5.manifest winsxs\manifests\amd64_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_4c10a232d95251b6.manifest winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_bd82a55ef3ca6a25.manifest winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22126_none_72d98b83d969693a.manifest winsxs\manifests\amd64_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_294a70f9f1f9dd7b.manifest winsxs\manifests\amd64_netfx-system.security_b03f5f7f11d50a3a_6.1.7601.22126_none_1ab86a6fb3a36a1f.manifest winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_54478083274d7e61.manifest winsxs\manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.17966_none_bf347091fdcb6443.manifest winsxs\manifests\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.22126_none_142dcf8807bca183.manifest winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_fef34726d4f859fb.manifest winsxs\manifests\amd64_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_1278cc3c0ba4d273.manifest winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_db91fea75205f149.manifest winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.17966_none_04fbfe5aee9c2f55.manifest winsxs\manifests\x86_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_93bdd909edce7abc.manifest winsxs\manifests\x86_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_70f7a7d106760681.manifest winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.17966_none_f62f15964a94b345.manifest winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7601.17966_en-us_675d4a9e97388b01.manifest winsxs\manifests\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_0dbb286c9035e5e2.manifest winsxs\manifests\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_f6e983aea9e0dada.manifest servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_2_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_2_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_2_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_2_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_5_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_5_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat |
| My System Specs |
| 05 Feb 2013 | #5 |
| | I've uploaded a file - bjdaa.zip - to my SkyDrive at Noel's SkyDrive Please download and save it. Right-click on the downloaded file, and select Extract all… Extract to the default location - which will create a new folder bjdaa in the same place. Open this folder - there should be two folders inside it (Manifests, and Packages) Copy the content of the Packages folder to the folder C:\Windows\Temp\CheckSur\Servicing\Packages And the content of the manifests folder (.manifest files) into this folder: C:\Windows\Temp\CheckSur\Winsxs\Manifests Now run the CheckSUR tool again (it may take a while) Post the new CheckSUR.log file, and the CheckSUR.persist.log file. |
| My System Specs |
| 06 Feb 2013 | #6 |
| | Hi, I have attached the two files. Thanks Brian EDIT: Those package and Manifests seem have sorted the problem as the update has now installed |
| My System Specs |
| 06 Feb 2013 | #7 |
| | 56 problems found and fixed Glad it worked without issues! Have fun. |
| My System Specs |
| 03 Mar 2013 | #8 |
| | Hi I am also having an issue with this update. and I think one of my games "Batman Arkham Assylum GOTY" requires this or so I've read. |
| My System Specs |
| 03 Mar 2013 | #9 |
| | Please start a NEW thread of your own, and follow the Windows Update Posting Instructions |
| My System Specs |
 |
KB2742599 won't install problems?
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