I have, in my possession, a laptop which has stopped allowing updates. The code it shows is 8007002. I have read & tried a couple of fixes, to no avail. I have also noticed that it will not update iTunes and more recently java updates. Are all 3 connected? Or are they individual errors? This next bit is important. Pay attention. The laptop with the faults is my wife's. I'm getting ear ache. It's difficult for me to get hold of, so a response from me may be sporadic.