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Windows 7: Problem with usb ports and kb2736422 update, error 800B0100


11 Feb 2013   #1

Win 7
 
 
Problem with usb ports and kb2736422 update, error 800B0100

Hello, i have been searching for a solution for a long time, but i haven't found it yet. So i hope you can help me.
One day my usb ports stopped working. Friend said that i should update my computer. Did that. Cant update kb2736422 and getting 800B0100 error.

Hope you can help me!!!

I have Windows 7 home premium 64bit SP 1. Genuine.

Rasmus

My System SpecsSystem Spec
.

11 Feb 2013   #2

Windows 7 Ultimate x64
 
 

To get help from the amazing people here please follow the instructions here.
Windows Update Posting Instructions

Thanks.
My System SpecsSystem Spec
11 Feb 2013   #3

Win 7
 
 

SURT wont load nad SFC scan stops at half.
My System SpecsSystem Spec
.


11 Feb 2013   #4

Windows 7 Ultimate x64
 
 

This is going to be a two part fix. The first part contains the errors from the SURT

I will get back with a fix to the SFC.

If I'm unable to the the SFC fix i will have someone with more experience step in.

Windows Update Package Replacement


warning   Warning
this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



https://www.dropbox.com/s/zem5ah8p6d2qhwa/Packs.zip


  1. Please download the attached file, TGCid.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)
  6. C:\Windows\Temp\CheckSur\Winsxs\Manifests
  7. Open the Packages folder and copy the files into the following folder (if there are any files)
  8. C:\Windows\Temp\CheckSur\Servicing\Packages
  9. Run the System Update Readiness Tool (SURT) again
  10. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
  11. C:\Windows\Logs\CBS\CheckSUR.persist.log


If you have any problems let me know.
My System SpecsSystem Spec
11 Feb 2013   #5

Win 7
 
 

It stays like this, won't move


Attached Images
 
My System SpecsSystem Spec
11 Feb 2013   #6

Windows 7 Ultimate x64
 
 

Thats fine. The errors have not all be corrected yet.

I have been informed that your CBS.log file indicates hard drive failure we're going to try to repair the hard drive. There is always a chance that a check disk can completely kill a dying hard drive.

It important that you backup your data before you continue to the next step to ensure that you dont lose any data.

This should be done on a different disk.

Backup how to:
Backup User and System Files

After your backup is complete.

You need to run the chkdsk c: /r command.

Use option 2 of the link posted below.

Disk Check

Once your check disk has been ran please rerun sfc /scannow & System Update Readiness Tool (SURT) again

next post please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
C:\Windows\Logs\CBS\CBS.log
My System SpecsSystem Spec
12 Feb 2013   #7

Win 7
 
 

SFC stopped at 55%


Attached Files
File Type: log CheckSUR.persist.log (22.7 KB, 3 views)
File Type: log CBS.log (1.43 MB, 4 views)
My System SpecsSystem Spec
12 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post the results of the CHKDSK - open Event Viewer and look in the
Windows logs> Application
Filter on Source Wininit, and post the latest result there - it should be the one from your CHKDSK.
My System SpecsSystem Spec
12 Feb 2013   #9

Win 7
 
 

Code:
Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          12.02.2013 1:15:05
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      uus-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20480 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20481 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20482 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20483 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20484 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20485 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20486 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20487 is unreadable.
  218624 file records processed.                                         

File verification completed.
  395 large file records processed.                                   

Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400400 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400800 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400c00 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401400 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401800 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401c00 for 0x400 bytes.
  8 bad file records processed.                                     

  0 EA records processed.                                           

  28 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
Index entry AM1606~1.163 of index $I30 in file 0x18dc points to unused file 0x5001.
Deleting index entry AM1606~1.163 in index $I30 of file 6364.
Index entry AM2927~1.163 of index $I30 in file 0x18dc points to unused file 0x5004.
Deleting index entry AM2927~1.163 in index $I30 of file 6364.
Index entry AM9389~1.163 of index $I30 in file 0x18dc points to unused file 0x5007.
Deleting index entry AM9389~1.163 in index $I30 of file 6364.
Index entry amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_54805c057232995d of index $I30 in file 0x18dc points to unused file 0x5001.
Deleting index entry amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_54805c057232995d in index $I30 of file 6364.
Index entry amd64_prnge001.inf_31bf3856ad364e35_6.1.7600.16385_none_370faef49da5c275 of index $I30 in file 0x18dc points to unused file 0x5004.
Deleting index entry amd64_prnge001.inf_31bf3856ad364e35_6.1.7600.16385_none_370faef49da5c275 in index $I30 of file 6364.
Index entry amd64_prngt002.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b3b6010ebc289f15 of index $I30 in file 0x18dc points to unused file 0x5006.
Deleting index entry amd64_prngt002.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b3b6010ebc289f15 in index $I30 of file 6364.
Index entry amd64_prngt002.inf_31bf3856ad364e35_6.1.7600.16385_none_9fa44d1fcc3d95cf of index $I30 in file 0x18dc points to unused file 0x5007.
Deleting index entry amd64_prngt002.inf_31bf3856ad364e35_6.1.7600.16385_none_9fa44d1fcc3d95cf in index $I30 of file 6364.
Index entry AME77D~1.163 of index $I30 in file 0x18dc points to unused file 0x5006.
Deleting index entry AME77D~1.163 in index $I30 of file 6364.
Index entry 00002910bb of index $I30 in file 0x4d0e points to unused file 0x5002.
Deleting index entry 00002910bb in index $I30 of file 19726.
Index entry 000029~1 of index $I30 in file 0x4d0e points to unused file 0x5002.
Deleting index entry 000029~1 in index $I30 of file 19726.
Index entry Amd64 of index $I30 in file 0x4fff points to unused file 0x5000.
Deleting index entry Amd64 in index $I30 of file 20479.
Index entry D2E2BE762986B53D6CF9BBD62C6C9BA6_Skins%5cAny%5cAdvertisement%5chappy-new-year.jpg of index $I30 in file 0x9628 points to unused file 0x5003.
Deleting index entry D2E2BE762986B53D6CF9BBD62C6C9BA6_Skins%5cAny%5cAdvertisement%5chappy-new-year.jpg in index $I30 of file 38440.
Index entry D2E2BE~1.JPG of index $I30 in file 0x9628 points to unused file 0x5003.
Deleting index entry D2E2BE~1.JPG in index $I30 of file 38440.
  294256 index entries processed.                                        

Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  36 unindexed files scanned.                                        

CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  218624 file SDs/SIDs processed.                                        

Cleaning up 967 unused index entries from index $SII of file 0x9.
Cleaning up 967 unused index entries from index $SDH of file 0x9.
Cleaning up 967 unused security descriptors.
Security descriptor verification completed.
  37817 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35643248 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  218608 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  53310428 free clusters processed.                                        

Free space verification is complete.
Adding 2 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) DATA attribute.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 312568831 KB total disk space.
  98890400 KB in 140548 files.
    106544 KB in 37819 indexes.
         8 KB in bad sectors.
    330163 KB in use by the system.
     65536 KB occupied by the log file.
 213241716 KB available on disk.

      4096 bytes in each allocation unit.
  78142207 total allocation units on disk.
  53310429 allocation units available on disk.

Internal Info:
00 56 03 00 ca b8 02 00 61 d3 04 00 00 00 00 00  .V......a.......
3b 03 00 00 1c 00 00 00 00 00 00 00 00 00 00 00  ;...............
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-11T23:15:05.000000000Z" />
    <EventRecordID>30804</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>uus-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20480 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20481 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20482 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x1000 bytes.
File record segment 20483 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20484 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20485 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20486 is unreadable.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x1000 bytes.
File record segment 20487 is unreadable.
  218624 file records processed.                                         

File verification completed.
  395 large file records processed.                                   

Read failure with status 0xc00000b5 at offset 0xc1400000 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400400 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400800 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1400c00 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401000 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401400 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401800 for 0x400 bytes.
Read failure with status 0xc00000b5 at offset 0xc1401c00 for 0x400 bytes.
  8 bad file records processed.                                     

  0 EA records processed.                                           

  28 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
Index entry AM1606~1.163 of index $I30 in file 0x18dc points to unused file 0x5001.
Deleting index entry AM1606~1.163 in index $I30 of file 6364.
Index entry AM2927~1.163 of index $I30 in file 0x18dc points to unused file 0x5004.
Deleting index entry AM2927~1.163 in index $I30 of file 6364.
Index entry AM9389~1.163 of index $I30 in file 0x18dc points to unused file 0x5007.
Deleting index entry AM9389~1.163 in index $I30 of file 6364.
Index entry amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_54805c057232995d of index $I30 in file 0x18dc points to unused file 0x5001.
Deleting index entry amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_54805c057232995d in index $I30 of file 6364.
Index entry amd64_prnge001.inf_31bf3856ad364e35_6.1.7600.16385_none_370faef49da5c275 of index $I30 in file 0x18dc points to unused file 0x5004.
Deleting index entry amd64_prnge001.inf_31bf3856ad364e35_6.1.7600.16385_none_370faef49da5c275 in index $I30 of file 6364.
Index entry amd64_prngt002.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b3b6010ebc289f15 of index $I30 in file 0x18dc points to unused file 0x5006.
Deleting index entry amd64_prngt002.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b3b6010ebc289f15 in index $I30 of file 6364.
Index entry amd64_prngt002.inf_31bf3856ad364e35_6.1.7600.16385_none_9fa44d1fcc3d95cf of index $I30 in file 0x18dc points to unused file 0x5007.
Deleting index entry amd64_prngt002.inf_31bf3856ad364e35_6.1.7600.16385_none_9fa44d1fcc3d95cf in index $I30 of file 6364.
Index entry AME77D~1.163 of index $I30 in file 0x18dc points to unused file 0x5006.
Deleting index entry AME77D~1.163 in index $I30 of file 6364.
Index entry 00002910bb of index $I30 in file 0x4d0e points to unused file 0x5002.
Deleting index entry 00002910bb in index $I30 of file 19726.
Index entry 000029~1 of index $I30 in file 0x4d0e points to unused file 0x5002.
Deleting index entry 000029~1 in index $I30 of file 19726.
Index entry Amd64 of index $I30 in file 0x4fff points to unused file 0x5000.
Deleting index entry Amd64 in index $I30 of file 20479.
Index entry D2E2BE762986B53D6CF9BBD62C6C9BA6_Skins%5cAny%5cAdvertisement%5chappy-new-year.jpg of index $I30 in file 0x9628 points to unused file 0x5003.
Deleting index entry D2E2BE762986B53D6CF9BBD62C6C9BA6_Skins%5cAny%5cAdvertisement%5chappy-new-year.jpg in index $I30 of file 38440.
Index entry D2E2BE~1.JPG of index $I30 in file 0x9628 points to unused file 0x5003.
Deleting index entry D2E2BE~1.JPG in index $I30 of file 38440.
  294256 index entries processed.                                        

Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  36 unindexed files scanned.                                        

CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  218624 file SDs/SIDs processed.                                        

Cleaning up 967 unused index entries from index $SII of file 0x9.
Cleaning up 967 unused index entries from index $SDH of file 0x9.
Cleaning up 967 unused security descriptors.
Security descriptor verification completed.
  37817 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35643248 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  218608 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  53310428 free clusters processed.                                        

Free space verification is complete.
Adding 2 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) DATA attribute.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 312568831 KB total disk space.
  98890400 KB in 140548 files.
    106544 KB in 37819 indexes.
         8 KB in bad sectors.
    330163 KB in use by the system.
     65536 KB occupied by the log file.
 213241716 KB available on disk.

      4096 bytes in each allocation unit.
  78142207 total allocation units on disk.
  53310429 allocation units available on disk.

Internal Info:
00 56 03 00 ca b8 02 00 61 d3 04 00 00 00 00 00  .V......a.......
3b 03 00 00 1c 00 00 00 00 00 00 00 00 00 00 00  ;...............
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>
My System SpecsSystem Spec
12 Feb 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Not good

You have two 'bad sectors' present - which is a sign that your hard drive may be showing early signs of failure.
Just as well you backed up (I hope! )

Plan for a new HD, and a clean install.
My System SpecsSystem Spec
Reply

 Problem with usb ports and kb2736422 update, error 800B0100




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