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Windows 7: Not Genuine Windows Build 7601, after 2 years

13 Feb 2013   #11
sudukuai

Windows 7 Home Premium 64bit
 
 

When I ran CHKDSK C: /F and rebooted, I did see as screen come up that said it was doing a scan. However it was only there for about 5 seconds before it went to the windows log in screen. Not sure if that is long enough for it to have finished or not, I do have the C drive partitioned only for programs if that makes any difference (right now it is 55GB used in C drive). One strange thing was this morning it was at the windows log in screen and I could move the mouse, but nothing else was responding (like typing in password or clicking on power down button) so I had to do a hard power down...not sure if related to anything or not. As far as attached devices I have a wireless keyboard/mouse (and a second keyboard mouse in the living room that is normally turned off), dual monitors DVI/VGA, HDMI going to my living room TV (normally not selected), and USB speakers.

Thanks again for all the help. I can post again if the error comes back unless you have other ideas of things to look at now.


My System SpecsSystem Spec
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13 Feb 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CHKDSK not running is beginning to worry me - that sort of thing can be a minor irritant, or it can be the result of a failing drive.
You should check for the latter by downloading the HD manufacturer's test utility and creating the boot disk, and running the quick scan. If that fails, back up your data before proceeding to a full scan, as the deep scan can cause a failing disk to completely die.
My System SpecsSystem Spec
14 Feb 2013   #13
sudukuai

Windows 7 Home Premium 64bit
 
 

I downloaded the Western Digital Data LifeGuard Diagnostic tool and ran both the "quick test" and "extended test" on my primary HD as well as my secondary backup HD. All these tests reported as passing.
My System SpecsSystem Spec
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17 Feb 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Lets see if an Offline scan works...


Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.
My System SpecsSystem Spec
17 Feb 2013   #15
sudukuai

Windows 7 Home Premium 64bit
 
 

NoelDP,

I'll run the above checks shortly. In the mean time I had another shutdown from unexpected error. In case it is related to anything here is what the recovery message said. So far I still don't have the genuine windows error showing up again yet. I can attach the two files it mentions below if you think it is useful and doesn't contain any private info. The .dmp file didn't seem to be formatted to be read by a text editor, but the xml file looks readable.

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	9088
  BCP1:	FFFFF880074C28C0
  BCP2:	FFFFF880074C28C4
  BCP3:	FFFFF880074C28C8
  BCP4:	FFFFF880074C28CC
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\021713-19312-01.dmp
  C:\Users\Tim\AppData\Local\Temp\WER-41527-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
18 Feb 2013   #16
sudukuai

Windows 7 Home Premium 64bit
 
 

Turns out the windows partition was (G:\) for those instructions even though it is normally mapped to (C:\). Both scans ran fine in offline mode. The CHKDSK scan said it found some free space marked as allocated in the bitmap volume and that it corrected it. The sfc scan did not find any issues.
My System SpecsSystem Spec
18 Feb 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please now run CHKDSK C: /F from within Windows (you'll have to reboot for it to run) - does that work OK?
My System SpecsSystem Spec
18 Feb 2013   #18
sudukuai

Windows 7 Home Premium 64bit
 
 

Tried but it is still doing the same thing as before. Scan starts but then windows boots a few seconds later.
My System SpecsSystem Spec
18 Feb 2013   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's obviously something very amiss somewhere - but I have no idea what!

I'll see if I can get someone else to give some assistance...
My System SpecsSystem Spec
18 Feb 2013   #20
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Perhaps a good old fashioned scan for root kits and general malware using tdsskiller and WDO I'm not by any regards an expert in this kind of thing but something does seem rather amiss here it seems like something is hijacking your boot up process.
My System SpecsSystem Spec
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