Not Genuine Windows Build 7601, after 2 years

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  1. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    When I ran CHKDSK C: /F and rebooted, I did see as screen come up that said it was doing a scan. However it was only there for about 5 seconds before it went to the windows log in screen. Not sure if that is long enough for it to have finished or not, I do have the C drive partitioned only for programs if that makes any difference (right now it is 55GB used in C drive). One strange thing was this morning it was at the windows log in screen and I could move the mouse, but nothing else was responding (like typing in password or clicking on power down button) so I had to do a hard power down...not sure if related to anything or not. As far as attached devices I have a wireless keyboard/mouse (and a second keyboard mouse in the living room that is normally turned off), dual monitors DVI/VGA, HDMI going to my living room TV (normally not selected), and USB speakers.

    Thanks again for all the help. I can post again if the error comes back unless you have other ideas of things to look at now.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    CHKDSK not running is beginning to worry me - that sort of thing can be a minor irritant, or it can be the result of a failing drive.
    You should check for the latter by downloading the HD manufacturer's test utility and creating the boot disk, and running the quick scan. If that fails, back up your data before proceeding to a full scan, as the deep scan can cause a failing disk to completely die.
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    I downloaded the Western Digital Data LifeGuard Diagnostic tool and ran both the "quick test" and "extended test" on my primary HD as well as my secondary backup HD. All these tests reported as passing.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Lets see if an Offline scan works...


    Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.

    Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

    Log into your normal account.
    You'll get a set of options - pick the Command Prompt one.
    At the command prompt, type DIR C:\
    - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
    If not, try D:\ or E:\ (etc. until you get the right letter)
    then type the following command

    CHKDSK <drive>: /R

    and wait for it to complete - it could take a few hours, depending on the size of the drive.

    Once complete, type

    sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

    where <drive> is the letter you found above.

    Wait for the command to complete. (make a note of the response!).

    Once it has, type EXIT and the pick the option to reboot.
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    NoelDP,

    I'll run the above checks shortly. In the mean time I had another shutdown from unexpected error. In case it is related to anything here is what the recovery message said. So far I still don't have the genuine windows error showing up again yet. I can attach the two files it mentions below if you think it is useful and doesn't contain any private info. The .dmp file didn't seem to be formatted to be read by a text editor, but the xml file looks readable.

    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7601.2.1.0.768.3
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	9088
      BCP1:	FFFFF880074C28C0
      BCP2:	FFFFF880074C28C4
      BCP3:	FFFFF880074C28C8
      BCP4:	FFFFF880074C28CC
      OS Version:	6_1_7601
      Service Pack:	1_0
      Product:	768_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\021713-19312-01.dmp
      C:\Users\Tim\AppData\Local\Temp\WER-41527-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  6. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Turns out the windows partition was (G:\) for those instructions even though it is normally mapped to (C:\). Both scans ran fine in offline mode. The CHKDSK scan said it found some free space marked as allocated in the bitmap volume and that it corrected it. The sfc scan did not find any issues.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Please now run CHKDSK C: /F from within Windows (you'll have to reboot for it to run) - does that work OK?
      My Computer


  8. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Tried but it is still doing the same thing as before. Scan starts but then windows boots a few seconds later.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    There's obviously something very amiss somewhere - but I have no idea what!

    I'll see if I can get someone else to give some assistance...
      My Computer


  10. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #20

    Perhaps a good old fashioned scan for root kits and general malware using tdsskiller and WDO I'm not by any regards an expert in this kind of thing but something does seem rather amiss here it seems like something is hijacking your boot up process.
      My Computer


 
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