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| 11 Feb 2013 | #1 |
| | Not Genuine Windows Build 7601, after 2 years I bought a new Gateway DX4840 from Fry's about 2 years ago with Windows 7 Home Premium. It has the genuine windows stickers on the side with the product keys. It has worked fine until about a month and a half ago when it suddenly said windows is not genuine. I called Microsoft and they walked me through several things and then finally said it was Gateway's fault and I had to contact them to fix it. When I tried to contact Gateway they said my warranty is expired so they will not even talk to me on the phone unless I pay to renew my warranty. So instead I tried to just re-format my computer and re-install from the recovery disk. This worked for awhile and I was able to re-active windows and it said it was genuine again (also did all the MS updates at that time), but then about a week later the error popped up again. So this time I did a full hard disk wipe (before I only reformatted the C drive and left the data partition intact). This time it has been good for a little over two weeks but today again it showed up as not genuine. Any help or ideas would be greatly appreciated. Feel like it might be time to move to Linux. |
My System Specs | |
| 11 Feb 2013 | #2 |
| | Hello and welcome sudukai Hum pretty ordinary service from M$ and the dealer eh? If you have the original activation code then you could try this USB Windows 7 Installation Key Drive - Create If all else fails then personally I would stick a SSD in buy an OEM and just install that but depends on th e budget of course and if the SSD is going to be big enough for what you want it for - but you can back up data to externals to free the SSD up a bit if it gets a bit full. |
| My System Specs |
| 12 Feb 2013 | #3 |
| | Please post an MGADiag report - Please follow this tutorial and post an MGADiag report - then we can see what the problem is. http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker! http://www.microsoft.com/en-us/howtotell/Hardware.aspx Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response. |
| My System Specs |
| . |
| |
| 12 Feb 2013 | #4 |
| | The sticker on the side says: Windows 7 Home Prem OA Acer Group (let me know if that is the info you wanted). Here s the output of the diag report: Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DB48D86B-876D-4697-928D-F1701EAA0285}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DB48D86B-876D-4697-928D-F1701EAA0285}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2970625558-2274729015-3697383943</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A3 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>2BF43707018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>299C5229F713DD8</Val><Hash>wBntn2zWK1ooA6QHAIGXPJjaFlU=</Hash><Pid>70145-748-9318536-57117</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>A08DAC5F5828778</Val><Hash>TY4ZUjwQdC7HYLQ5cOBDSVL1Q4g=</Hash><Pid>84890-956-1392274-63176</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 1:25:2013 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAADAAAABAABAAEAln3K7bzFioW8ZXLxilLaNJ+7AFlmWpQdzidcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1139
FACP ACRSYS FACP1139
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1139
ASF! LEGEND I865PASF
AWMI ACRSYS OEMB1139
SSDT DpgPmm CpuPm |
| My System Specs |
| 12 Feb 2013 | #5 |
| | Please run the following commands, and post the results. REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC They may show something Here are some instructions to make life easier  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response. |
| My System Specs |
| 12 Feb 2013 | #6 |
| | NoelDP, here are the results: Code: Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
DisplayName REG_SZ Security Processor Loader Driver
ErrorControl REG_DWORD 0x3
Start REG_DWORD 0x0
Type REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
0 REG_SZ Root\LEGACY_SPLDR\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1
C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
DR /S
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
NextInstance REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
Service REG_SZ spldr
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x400
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ Security Processor Loader Driver
Capabilities REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
VC
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP
SVC
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32> |
| My System Specs |
| 12 Feb 2013 | #7 |
| | That's the first time for a long while that the reason for the service not starting hasn't been obvious from that data. Please run the following commands from an Elevated Command Prompt, and post the results. SC QUERYEX SPLDR SC START SPLDR NET START SPLDR SC QUERYEX SPLDR DIR C:\Windows\spldr.sys /S I'll be in bed by the time you've done that - so while I'm sleeping, please run the standard system checks.... Please run a full CHKDSK and SFC scan.... Click on Start > All Programs > Accessories Right-click on the Command Prompt entry Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up. At the Command prompt, type CHKDSK C: /R and hit the Enter key. You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot. The CHKDSK will take a few hours depending on the size of the drive, so be patient! After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC. SFC -System File Checker - Instructions Click on Start > All Programs > Accessories Right-click on the Command Prompt entry Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up. At the Command prompt, type SFC /SCANNOW and hit the Enter key Wait for the scan to finish - make a note of any error messages - and then reboot. Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply. Post a new MGADiag report with details of any error messages encountered. |
| My System Specs |
| 12 Feb 2013 | #8 |
| | Thanks for the help. Here is the results of the first part. I'll work on the rest in a bit. Code: Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC QUERYEX SPLDR
SERVICE_NAME: SPLDR
TYPE : 1 KERNEL_DRIVER
STATE : 1 STOPPED
WIN32_EXIT_CODE : 31 (0x1f)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>SC START SPLDR
[SC] StartService FAILED 1058:
The service cannot be started, either because it is disabled or because it has n
o enabled devices associated with it.
C:\Windows\system32>NET START SPLDR
System error 1058 has occurred.
The service cannot be started, either because it is disabled or because it has n
o enabled devices associated with it.
C:\Windows\system32>SC QUERYEX SPLDR
SERVICE_NAME: SPLDR
TYPE : 1 KERNEL_DRIVER
STATE : 1 STOPPED
WIN32_EXIT_CODE : 31 (0x1f)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>DIR C:\Windows\spldr.sys /S
Volume in drive C is Gateway
Volume Serial Number is A865-F1A2
Directory of C:\Windows\System32\drivers
07/13/2009 07:45 PM 19,008 spldr.sys
1 File(s) 19,008 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ive-blackbox-loader_3
1bf3856ad364e35_6.1.7600.16385_none_c72819e06acceb59
07/13/2009 07:45 PM 19,008 spldr.sys
1 File(s) 19,008 bytes
Total Files Listed:
2 File(s) 38,016 bytes
0 Dir(s) 427,136,864,256 bytes free
C:\Windows\system32> |
| My System Specs |
| 12 Feb 2013 | #9 |
| | After I typed "CHKDSK C: /R" it said that it would run at reboot as you mentioned. However when I rebooted I did not notice anything happening, computer booted up quickly as normal. However after this reboot the non-genuine windows error at the bottom right of the screen went away and if I clicked properties on My Computer it once again said genuine windows. The SFC scan did not come up with any errors. Attached is the log. Attachment 254934 Here is the result of the diag: Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DB48D86B-876D-4697-928D-F1701EAA0285}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DB48D86B-876D-4697-928D-F1701EAA0285}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2970625558-2274729015-3697383943</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4840</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A3 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>2BF43707018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>299C5229F713DD8</Val><Hash>wBntn2zWK1ooA6QHAIGXPJjaFlU=</Hash><Pid>70145-748-9318536-57117</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>A08DAC5F5828778</Val><Hash>TY4ZUjwQdC7HYLQ5cOBDSVL1Q4g=</Hash><Pid>84890-956-1392274-63176</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-1022010
Installation ID: 011222328632703591214836437302701530629100053834600134
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/12/2013 7:31:33 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:12:2013 13:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAADAAAABAABAAEAln3K7bzFioW8ZXLxilLaNJ+7AFlmWpQdzidcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1139
FACP ACRSYS FACP1139
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1139
ASF! LEGEND I865PASF
AWMI ACRSYS OEMB1139
SSDT DpgPmm CpuPm |
| My System Specs |
| 13 Feb 2013 | #10 |
| | Very odd. The 0x31 Exit Code means 'A device attached to the system is not functioning' - but I have no real idea what that means in terms of this service, and I suspect that unless it happens again, we're unlikely to find out. At least it seems to be working again now. It may have been a transient error, or it may be a sign of malware. The fact that the CHKDSK didn't run is a minor concern - try running the less strenuous CHKDSK C: /F the same way, and see if that produces any different behaviour. The CBS.log appears to be essentially error-free. |
| My System Specs |
 |
Not Genuine Windows Build 7601, after 2 years problems?
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