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Windows 7: Auto Update errors, 3 recommended updates Windows7 Home Prem x64

13 Feb 2013   #1

Windows 7 Home Premium 64bit
 
 
Auto Update errors, 3 recommended updates Windows7 Home Prem x64

Emachines EL1352G
Processor AMD Sempron 145 / 2.8 GHz
Memory 2.0 GB
Hard Drive 500.0 GB - 7200.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Optical Drive DVD±RW (±R DL) / DVD-RAM
Graphics Processor NVIDIA GeForce 6150 SE
Graphics Controller Integrated

KB2719857 error code 800F0826
KB2773072 error code 800F0826
KB2732487 error code 80070005

I think I figured out the bottom one is the one causing the other 2 not to update, but I have gone beyond my troubleshooting skills. All other updates that have come through I can get to suceed if I do them manually, but these 3 just won't cooperate.


My System SpecsSystem Spec
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13 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Interesting logs.
Unfortunately, they don't appear to be much use at the moment

The KB2732487 update is purely a fix for a hibernation problem with Bluetooth - does your machine have Bluetooth capability? If not, then I'd be tempted to Hide the patch and not worry too much about it, so long as we can get he other two installed.

Please attach the C:\Windows\WindowsUpdate.log file to a reply - and we'll see if that clarifies why the patches aren't installing.
My System SpecsSystem Spec
13 Feb 2013   #3

Windows 7 Home Premium 64bit
 
 

I think this is the log you requested...


Attached Files
File Type: log WindowsUpdate.log (1.30 MB, 6 views)
My System SpecsSystem Spec
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13 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mark38090 View Post
I think this is the log you requested...
In logfile is text "Update is not allowed to download due to regulation"

http://support.microsoft.com/kb/910340/en-us
My System SpecsSystem Spec
13 Feb 2013   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by mark38090 View Post
I think this is the log you requested...
In logfile is text "Update is not allowed to download due to regulation"

Updates are not downloaded or the

So according to this article it's saying that these have been delaying themselves since 8/2012 waiting to prioritize themselves?
My System SpecsSystem Spec
13 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mark38090 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by mark38090 View Post
I think this is the log you requested...
In logfile is text "Update is not allowed to download due to regulation"

Updates are not downloaded or the

So according to this article it's saying that these have been delaying themselves since 8/2012 waiting to prioritize themselves?
Impossible I think.

Can you install KB2773072 only?
Can you install KB2719857 only?
My System SpecsSystem Spec
13 Feb 2013   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by mark38090 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
In logfile is text "Update is not allowed to download due to regulation"

Updates are not downloaded or the

So according to this article it's saying that these have been delaying themselves since 8/2012 waiting to prioritize themselves?
Impossible I think.

Can you install KB2773072 only?
Can you install KB2719857 only?

No, They both give error code 800F0826. I have tried them individually and together, same result.
My System SpecsSystem Spec
14 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The not allowed message is normal - it merely means that Windows Update is waiting for some free CPU time to start the necessary file checks.
My System SpecsSystem Spec
14 Feb 2013   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The not allowed message is normal - it merely means that Windows Update is waiting for some free CPU time to start the necessary file checks.

But, the first listed update has been waiting for several months. This computer will sometimes go 2 or 3 days without use, how is it possible that it's waiting for something?
My System SpecsSystem Spec
14 Feb 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It's not the update that waiting, it's the Windows Update Service.
Every time it starts, it wakes TrustedInstaller to do an integrity check on all downloaded files awaiting installation, prior to assessing the priorities for installation.
All that happens in the background, and waits for the computer to be idle for a certain amount of time before starting. (in the same way that System Restore waits for idle time to create a Restore point)
My System SpecsSystem Spec
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 Auto Update errors, 3 recommended updates Windows7 Home Prem x64




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