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Windows 7: Windows 7 not genuine message after two years of no problems

15 Feb 2013   #1

Windows 7 Ultimate 32 bit
 
 
Windows 7 not genuine message after two years of no problems

Hello - I have been using Windows 7 for two years now, but all of a sudden I am getting messages that the product is not genuine. After two years! Surely there has been a mistake somewhere as the product was succesfully activated when originally purchased, and used without problem since then... any ideas?
Thank you

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-D6R9M-PBGGB-B7JF6
Windows Product Key Hash: fWkl7LzaZ2lCsCTZleYJieZBn2o=
Windows Product ID: 00426-068-3152935-86338
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4FE24939-F0DA-4D9C-8F94-2DE177EDAB5F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Users\Fuser\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4FE24939-F0DA-4D9C-8F94-2DE177EDAB5F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B7JF6</PKey><PID>00426-068-3152935-86338</PID><PIDType>5</PIDType><SID>S-1-5-21-3236762424-1352320480-1975186448</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1102 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070130000000.000000+000</Date></BIOS><HWID>C9AA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>KOZIRO</OEMID><OEMTableID>FRONTIER</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-315293-00-2057-7601.0000-0462013
Installation ID: 006295221044252711379213641205074923800530578710295544
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B7JF6
License Status: Initial grace period
Time remaining: 4260 minute(s) (2 day(s))
Remaining Windows rearm count: 3
Trusted time: 15/02/2013 19:42:04

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:19:2013 18:07
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAeqjk9OaFgPjs2JJFLvcIhdxGrmLKaZqIElvk28wx

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC MSTEST OEMAPIC
FACP MSTEST OEMFACP
HPET MSTEST OEMHPET
MCFG MSTEST OEMMCFG
SLIC KOZIRO FRONTIER
OEMB MSTEST AMI_OEM

My System SpecsSystem Spec
.

15 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello fusermarucs and welcome to the forums

Where did you purchase your Windows 7 license?

The license in use is from a MSDN subscription which have very strict usage requirements. Unless you obtained this key from an employer, educational institute or your MSDN/TechNet subscription, your license is counterfeit.

Tom
My System SpecsSystem Spec
16 Feb 2013   #3

Windows 7 Ultimate 32 bit
 
 

Hi there - firstly, thanks for taking the time to look at my problem!
I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
Never mind - I guessed there wouldn't be an easy way around this so I've just ordered a new PC with windows 8 pre-installed. My current machine is a good 5 years old so it seemed like a good excuse to upgrade. Wifey didnt complain anyway!
My System SpecsSystem Spec
.


16 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Quote   Quote: Originally Posted by fusermarucs View Post
I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
As Tom mentioned earlier, it was an MSDN licence which is not for sale - thus this seller cannot be reputable. He may run a computer shop, but selling MSDN licences is illegal.

Enjoy your new PC.

Regards,
Golden
My System SpecsSystem Spec
16 Feb 2013   #5

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by fusermarucs View Post
Hi there - firstly, thanks for taking the time to look at my problem!
I bought it from a reputable seller on ebay: he does run a bona fide computer shop.
Never mind - I guessed there wouldn't be an easy way around this so I've just ordered a new PC with windows 8 pre-installed. My current machine is a good 5 years old so it seemed like a good excuse to upgrade. Wifey didnt complain anyway!
Hi fusermarcus,

He's not very reputable at all, I'm afraid, as what he's doing is illegal.

MSDN/TechNet subscriptions exist to allow developers to purchase one subscription, giving them multiple licenses for each Windows product so that they can test out their software on Vista, 7, 8 etc. before selling it to the general public. Anyone can purchase a subscription but developers are the target market really. The problem is, like other services, this is being exploited. Counterfeiters purchase a MSDN subscription and sell off the licenses individually - something which is against the terms of use, and is illegal. This is what has happened here and you have been sold a MSDN license.

Is his shop still running on eBay?

Tom
My System SpecsSystem Spec
16 Feb 2013   #6

Windows 7 Ultimate 32 bit
 
 

Hi - no, the shop isnt still going or I'd have filled in the 'report counterfeit software' thing on the MS website to see if perhaps they might give me a complimentary copy seeing as I had bought and used it in good faith.
Still, if nothing else it has taught me never to buy Windows from ebay again!
My System SpecsSystem Spec
16 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Fill in the reports anyhow - if you have the relevant paperwork, you may get a complimentary copy or Windows from MS for your trouble.
You should also log it with eBay and PayPal - they may be holding funds available for refund.
My System SpecsSystem Spec
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 Windows 7 not genuine message after two years of no problems





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