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Windows 7: Update issues and Error 8024402F

17 Feb 2013   #1
Dwarf

Windows 8.1 Pro RTM x64
 
 
Update issues and Error 8024402F

I've just restored my Asus Eee PC and proceeded to install the available updates. This it did, until I got the above error message and the text Windows Update encountered an unknown error. As I hadn't installed anything, I restored and tried again. Same thing happened. I did notice, however, that the last update it installed was the .NET Framework 4 Client, so I uninstalled that and voila, updates were back offering me that which I had just uninstalled.

I then downloaded and installed the standalone version of .Net Framework 4, and unfortunately got the same resultant Update error message. Again, uninstalling it restored update functionality. Note that the standalone installs both Extended and Client, and they need to be uninstalled separately (Extended first, followed by Client).

Needless to say, I set that update (KB982670) as Hidden so that I don't get offered it again. It would seem that there is a serious issue with .NET Framework 4 and Windows Updates on some systems, my Asus Eee PC being one of them, because removing that program restored Update functionality.


My System SpecsSystem Spec
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18 Feb 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Do you actually need .NET 4? if not then don't install it
If you do need it, try installing the Redist version, rather than the client version....
Download Microsoft .NET Framework 4 Client Profile (Standalone Installer) from Official Microsoft Download Center
My System SpecsSystem Spec
22 Feb 2013   #3
Dwarf

Windows 8.1 Pro RTM x64
 
 

Thanks Noel. That is indeed the link where I obtained the standalone, only for it to have exactly the same results. This is really just a heads up for those who have suddenly lost their update capabilities after downloading and installing this update (KB982670) that their issue could be potentially resolved by uninstalling it as I have.
My System SpecsSystem Spec
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22 Feb 2013   #4
Peter Hudson

Windows 7 Professional 64 bit
 
 

Thank you for solving my problem which only existed on an HP Mini and not my PC or laptop. Is this possibly a netbook issue?
My System SpecsSystem Spec
22 Feb 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No - I suspect that there's a conflict between the dross that OEMs like to pre-install and reality
Having said that, it doesn't take much to throw a .NET installation off-kilter and start causing problems. It's really the only one I continue to have problems with - and it needs continual nursing.

Hopefully MS will get the thing right eventually (but since the supported version is now 4.5, I don't personally have to worry about this one!<eg>)
My System SpecsSystem Spec
08 Apr 2013   #6
waywyrd

Windows 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by Dwarf View Post
I've just restored my Asus Eee PC and proceeded to install the available updates. This it did, until I got the above error message and the text Windows Update encountered an unknown error. As I hadn't installed anything, I restored and tried again. Same thing happened. I did notice, however, that the last update it installed was the .NET Framework 4 Client, so I uninstalled that and voila, updates were back offering me that which I had just uninstalled.

I then downloaded and installed the standalone version of .Net Framework 4, and unfortunately got the same resultant Update error message. Again, uninstalling it restored update functionality. Note that the standalone installs both Extended and Client, and they need to be uninstalled separately (Extended first, followed by Client).

Needless to say, I set that update (KB982670) as Hidden so that I don't get offered it again. It would seem that there is a serious issue with .NET Framework 4 and Windows Updates on some systems, my Asus Eee PC being one of them, because removing that program restored Update functionality.
Thanks for this. I had the same problem with a Dell laptop and this fixed it. Nothing else I tried worked!
My System SpecsSystem Spec
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 Update issues and Error 8024402F




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