Win 7 64 home Sp1 update error

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  1. rossco125
    Posts : 28
    Win 7 Home 64
       New #1

    Win 7 64 home Sp1 update error


    Hello 1st post!!
    To save time I have followed the rules and got the checkSUR log as listed below:
    Seconds executed: 634
    Found 14 errors
    CSI Manifest Missing Total count: 3
    CSI Payload File Missing Total count: 6
    CBS MUM Corrupt Total count: 1
    CBS Watchlist Package Missing Total count: 2
    CBS Watchlist Component Missing Total count: 2
    Unavailable repair files:
    winsxs\manifests\wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest
    winsxs\manifests\amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef 13811e2b9.manifest
    winsxs\manifests\amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fec c0e9958a7.manifest
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat

    I'm not sure where to go next..Can you help?
    Many thanks
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    I've uploaded a file - rosaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder rosaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  4. rossco125
    Posts : 28
    Win 7 Home 64
    Thread Starter
       New #3

    Hello Noel, Thanks for all your help. Here is the CheckSUR file and then the persist log file...I am feeling a bit Carborundum Illegitemi with this issue!! lol! The system won't let me post the persist file, too many characters!
    Do you want it in chunks or in meaty gravy?

    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 17.0
    2013-02-18 12:47
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x80070026 servicing\Packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum Line 1: X
    (fix) CBS MUM Corrupt CBS File Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
    (fix) CBS Paired File CBS File also Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
    Checking Package Watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
    Checking Component Watchlist
    (f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624
    (fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
    (f) CSI Manifest Missing 0x00000002 amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifes t amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9
    (fix) CSI Manifest Missing CSI File Replaced File: amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
    (f) CSI Manifest Missing 0x00000002 amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifes t amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7
    (fix) CSI Manifest Missing CSI File Replaced File: amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
    (f) CSI Payload File Missing 0x00000000 ATL80.dll x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1
    (f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_d68e5df9e6737429
    (f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.18015_en-us_d643a022cd26fa0b
    (f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.18015_en-us_9b41a8f13be3450d
    (f) CSI Payload File Missing 0x00000000 shell32.dll amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_c8bd5eda44ba53c3
    (f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.22177_en-us_9b8c66c8552fbf2b
    Summary:
    Seconds executed: 727
    Found 14 errors
    Fixed 4 errors
    CSI Manifest Missing Total count: 3
    Fixed: CSI Manifest Missing. Total count: 3
    CSI Payload File Missing Total count: 6
    CBS MUM Corrupt Total count: 1
    Fixed: CBS MUM Corrupt. Total count: 1
    CBS Watchlist Package Missing Total count: 2
    CBS Watchlist Component Missing Total count: 2
    Fixed: CBS Paired File. Total count: 1
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please attach both files - don't try and paste them - use the paperclip option in the reply box
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  7. rossco125
    Posts : 28
    Win 7 Home 64
    Thread Starter
       New #5

    Oops sorry Noel...

    Attachment 255879

    Attachment 255880
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Your new report shows a number of registry problems - possibly the result of various failed installs.
    It also shows a number of file problems, which I'll deal with first....
    We may find more errors as well by running an SFC scan, so please first do that, and attach a copy of the CBS.log file created.....


    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply.
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Looking at the registry problems, they should hopefully be simple enough to fix.

    Copy the data from inside the Code Box below into an Elevated Command Prompt window, and post the results.
    It should fix two of the errors, and give us enough data to fix the other two....

    Code:
     
 
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
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  11. rossco125
    Posts : 28
    Win 7 Home 64
    Thread Starter
       New #8

    Hi Noel, thanks for all your help!

    Attachment 255896
      My Computer
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  12. rossco125
    Posts : 28
    Win 7 Home 64
    Thread Starter
       New #9

    Hi, not quite sure if I did it correctly but here goes:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\C
    omponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf
    3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35
    ~amd64~~7.6.7600.256
    Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
    ~~7.6.7600.256 (Yes/No)? REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVers
    ion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package
    ~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad3
    64e35~amd64~~7.6.7600.256
    Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
    ~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
    s\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windo
    ws-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
    Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
    ~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
    s\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows
    -w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"
    Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
    ~~7.6.7600.256 (Yes/No)?
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  13. rossco125
    Posts : 28
    Win 7 Home 64
    Thread Starter
       New #10

    Sorry forgot to add that the SFC SCANNOW found errors but couldn't fix some of them

    Thanks!
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