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Windows 7: Win 7 64 home Sp1 update error


18 Feb 2013   #1

Win 7 Home 64
 
 
Win 7 64 home Sp1 update error

Hello 1st post!!
To save time I have followed the rules and got the checkSUR log as listed below:
Seconds executed: 634
Found 14 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 6
CBS MUM Corrupt Total count: 1
CBS Watchlist Package Missing Total count: 2
CBS Watchlist Component Missing Total count: 2
Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest
winsxs\manifests\amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef 13811e2b9.manifest
winsxs\manifests\amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fec c0e9958a7.manifest
servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat

I'm not sure where to go next..Can you help?
Many thanks


My System SpecsSystem Spec
.

18 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - rosaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder rosaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
18 Feb 2013   #3

Win 7 Home 64
 
 

Hello Noel, Thanks for all your help. Here is the CheckSUR file and then the persist log file...I am feeling a bit Carborundum Illegitemi with this issue!! lol! The system won't let me post the persist file, too many characters!
Do you want it in chunks or in meaty gravy?

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2013-02-18 12:47
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x80070026 servicing\Packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum Line 1: X
(fix) CBS MUM Corrupt CBS File Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0 WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_e0e3084c1ad43624.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifes t amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9
(fix) CSI Manifest Missing CSI File Replaced File: amd64_d4d19e1e8cf041e48ac56741ee43d993_31bf3856ad364e35_6.1.7600.16644_none_5c545ef13811e2b9.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifes t amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7
(fix) CSI Manifest Missing CSI File Replaced File: amd64_5abf5bae8bb10a1209faaf644bd49d93_31bf3856ad364e35_6.1.7600.20765_none_2078fecc0e9958a7.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 ATL80.dll x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1
(f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.22177_en-us_d68e5df9e6737429
(f) CSI Payload File Missing 0x00000000 KernelBase.dll.mui amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.18015_en-us_d643a022cd26fa0b
(f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.18015_en-us_9b41a8f13be3450d
(f) CSI Payload File Missing 0x00000000 shell32.dll amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_c8bd5eda44ba53c3
(f) CSI Payload File Missing 0x00000000 kernel32.dll.mui amd64_microsoft-windows-kernel32.resources_31bf3856ad364e35_6.1.7601.22177_en-us_9b8c66c8552fbf2b
Summary:
Seconds executed: 727
Found 14 errors
Fixed 4 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 6
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
CBS Watchlist Package Missing Total count: 2
CBS Watchlist Component Missing Total count: 2
Fixed: CBS Paired File. Total count: 1
My System SpecsSystem Spec
.


18 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please attach both files - don't try and paste them - use the paperclip option in the reply box
My System SpecsSystem Spec
18 Feb 2013   #5

Win 7 Home 64
 
 

Oops sorry Noel...

CheckSUR.persist.log

CheckSUR.log


My System SpecsSystem Spec
18 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your new report shows a number of registry problems - possibly the result of various failed installs.
It also shows a number of file problems, which I'll deal with first....
We may find more errors as well by running an SFC scan, so please first do that, and attach a copy of the CBS.log file created.....


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply.
My System SpecsSystem Spec
18 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Looking at the registry problems, they should hopefully be simple enough to fix.

Copy the data from inside the Code Box below into an Elevated Command Prompt window, and post the results.
It should fix two of the errors, and give us enough data to fix the other two....

Code:
 
 
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
18 Feb 2013   #8

Win 7 Home 64
 
 

Hi Noel, thanks for all your help!

CBS.log


My System SpecsSystem Spec
18 Feb 2013   #9

Win 7 Home 64
 
 

Hi, not quite sure if I did it correctly but here goes:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\C
omponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf
3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35
~amd64~~7.6.7600.256
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVers
ion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package
~31bf3856ad364e35~amd64~~0.0.0.0" /v WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad3
64e35~amd64~~7.6.7600.256
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
s\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windo
ws-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_14ec2865bde17fa0"
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)? REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Window
s\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows
-w..owsupdateclient-aux_31bf3856ad364e35_0.0.0.0_none_b8cd8ce205840e6a"
Delete the registry value WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64
~~7.6.7600.256 (Yes/No)?
My System SpecsSystem Spec
18 Feb 2013   #10

Win 7 Home 64
 
 

Sorry forgot to add that the SFC SCANNOW found errors but couldn't fix some of them

Thanks!
My System SpecsSystem Spec
Reply

 Win 7 64 home Sp1 update error




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