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Windows 7: Internet gets slow after windows updates failed to install

21 Feb 2013   #1
zephychan

Windows 7 Ultimate x86/32bit Build 7600
 
 
Internet gets slow after windows updates failed to install

So, today I downloaded and installed some windows updates which I think important.

but, because of my internet connection was using USB modem, it seems that some of the updates failed to download and I stopped it. and then I installed the rest which successfully downloaded and logged back in. and there was a notification stated that two updates were failed to installed. but I ignored and continued to what I was working on.

and problem occurs. i noticed that my internet connection became slow. well, usually my internet is fast. at first, i thought the connection problem was because of the provider's bugs (usually when a problem shows up, it was all the provider's fault. i've checked the signal on the modem and they're no problem, so I know it wasn't the provider this time). but then i remembered the failure notice of the windows updates earlier and i became all suspicious (it's true - the more you know, the more you think. thanks to this forum, i learned a lot from here ). here are the updates that were failed to install.

Attachment 256275

Attachment 256276

I decided to roll back to earlier system restore points (I regularly create my own system restore point) where before the updates were installed. I logged back in and tried my internet connection again, and... well, it seems to be working fine... for now. I still feel that my internet's still somehow not back to its full state yet.. well I can just feel it, usually when I surf through familiar sites such deviantart which is the best site to measure the internet connection for me. when I accessed this forum, too, it wasn't as fast as before.

so, was it true that the failure of the updates was the cause of my internet connection problems? also, I want to ask, even if I have rolled back to the restore point before the updates were installed,will the problem still occur? if so, is there a way to fix that problem?

i'm sorry if I did a mistake of the posting or I break a rule, I'm still new here, but I try my best to follow the rules, and thanks in advance for all your help.


My System SpecsSystem Spec
.
21 Feb 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested files.
My System SpecsSystem Spec
21 Feb 2013   #3
zephychan

Windows 7 Ultimate x86/32bit Build 7600
 
 

when I tried to run the SFC, it stopped at 14% and says,

"Windows Resource Protection could not perform the requested operation". what should I do?
My System SpecsSystem Spec
.

22 Feb 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 


Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.
(example - sfc /scannow /OFFBOOTDIR=P:\ /OFFWINDIR=P:\Windows)

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

My System SpecsSystem Spec
22 Feb 2013   #5
zephychan

Windows 7 Ultimate x86/32bit Build 7600
 
 

thank you so much for carrying on with me Noel.

I'll mark this thread as solved as for now, my internet's back to its full strength. but, I will follow and do as you guided me on your post about running SFC and check disk in offline mode, to see if anything's wrong. thankfully I always did a manual restore point everytime I 'play' with my system. once again, thank you so much for the guide above, it really helped me because I can't run SFC in normal mode, Noel! I'll note down that and print that out, to run the SFC and check disk. and finally again, thanks a bunch for you.

zephy
My System SpecsSystem Spec
22 Feb 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No problem!
Good luck.
My System SpecsSystem Spec
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 Internet gets slow after windows updates failed to install




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