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Windows 7: Windows 7 Updates: Unable to Download code: 80246008

04 Mar 2013   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - there's obviously something still blocking the services.

Please copy the content of the following code box to Notepad, and save it to your desktop as fixreg.reg
right-click on the saved file, and select Merge.

Code:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}]
@="MruPidlList"
[HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
  65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,00,00
"ThreadingModel"="Apartment"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv\Parameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,\
  61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
 
.

Please then run the following commands in an Elevated Command Prompt....

REG QUERY HKLM\SOFTWARE\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1} /S
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1} /S

and post the results.


My System SpecsSystem Spec
.
04 Mar 2013   #52
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...also, I've just been reminded of this tool - http://kb.eset-la.com/library/ESET/K...icesRepair.exe which may be able to fix the remaining problems
My System SpecsSystem Spec
05 Mar 2013   #53
ZeroPressence

Windows 7 Ultimate 64-Bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\John>REG QUERY HKLM\SOFTWARE\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0c9
66feabec1} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}

(Default) REG_SZ MruPidlList

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}
\InProcServer32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\shell32.dll
ThreadingModel REG_SZ Apartment


C:\Users\John>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{42aedc87-2188-4
1fd-b9a3-0c966feabec1} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0
c966feabec1}
(Default) REG_SZ MruPidlList

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{42aedc87-2188-41fd-b9a3-0
c966feabec1}\InProcServer32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\shell32.dll
ThreadingModel REG_SZ Apartment


C:\Users\John>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{42aedc87-2188-4
1fd-b9a3-0c966feabec1} /S

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{42aedc87-2188-41fd-b9a3-0
c966feabec1}
(Default) REG_SZ MruPidlList

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{42aedc87-2188-41fd-b9a3-0
c966feabec1}\InProcServer32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\shell32.dll
ThreadingModel REG_SZ Apartment


I've also ran the program you mentioned. When I installed and rebooted, my firewall gave me an alert about Zumocast, which it never has before, so it must be working now. Also, the icon for Malware Bytes is now blue, while before, it was grey.
My System SpecsSystem Spec
.

06 Mar 2013   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That sounds better

Please run the following commands

SC QUERYEX WSCSVC
SC QUERYEX MPSSVC
SC QUERYEX EVENTLOG
SC QUERYEX EVENTSYSTEM
SC QUERYEX BFE
SC QUERYEX BITS
SC QUERYEX WUAUSERV

post the results, and we'll see what's running, and what's not
My System SpecsSystem Spec
06 Mar 2013   #55
ZeroPressence

Windows 7 Ultimate 64-Bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\John>SC QUERYEX WSCSVC

SERVICE_NAME: WSCSVC
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 172
FLAGS :

C:\Users\John> SC QUERYEX MPSSVC

SERVICE_NAME: MPSSVC
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1400
FLAGS :

C:\Users\John>SC QUERYEX EVENTLOG

SERVICE_NAME: EVENTLOG
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 172
FLAGS :

C:\Users\John>SC QUERYEX EVENTSYSTEM

SERVICE_NAME: EVENTSYSTEM
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 716
FLAGS :

C:\Users\John>SC QUERYEX BFE

SERVICE_NAME: BFE
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1400
FLAGS :

C:\Users\John>SC QUERYEX BITS

SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 912
FLAGS :

C:\Users\John>SC QUERYEX WUAUSERV

SERVICE_NAME: WUAUSERV
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 912
FLAGS :
My System SpecsSystem Spec
06 Mar 2013   #56
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bother! - It looks like I'll have to cast a wider net.

It's too late tonight - I'll see what I can do tomorrow.
My System SpecsSystem Spec
06 Mar 2013   #57
ZeroPressence

Windows 7 Ultimate 64-Bit
 
 

No worries, take your time! I really appreciate all you're doing for me. Thank you so much for taking the time to fix all these errors for me
My System SpecsSystem Spec
07 Mar 2013   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please do the following - some may seem irrelevant, but it's an easy way of getting diagnostics run

we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please run the FarBar scanner again, and post a new report.

Please open Windows Update and do a manual check for updates - what's found?
Attempt to download/install ONLY the oldest update available (check in the details in the right pane)
What happens? (which update?)
Assuming that update fails - please download it for offline install and see what error it results in (if any)
My System SpecsSystem Spec
07 Mar 2013   #59
ZeroPressence

Windows 7 Ultimate 64-Bit
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CTJTV-DM6J4-YHXVG
Windows Product Key Hash: BBXFNNFapiVwUX+pnqbcwJwTTLI=
Windows Product ID: 00426-068-5596217-86793
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5903336C-BA7D-40DD-BF85-9E56F10E1FEC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5903336C-BA7D-40DD-BF85-9E56F10E1FEC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YHXVG</PKey><PID>00426-068-5596217-86793</PID><PIDType>5</PIDType><SID>S-1-5-21-2997639186-1803865668-1030425054</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-870A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20100607000000.000000+000</Date></BIOS><HWID>680C3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-559621-00-1033-7601.0000-1912011
Installation ID: 021406638594977174789041014535676983905974023540918556
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YHXVG
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/7/2013 8:52:31 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:27:2012 23:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAgABAAAAAgABAAEA6GGmwDnEJhHc39wVEDNU8sSjlMR8h8KPXORgXCIOji4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
SSDT PTLTD POWERNOW
MATS GBT
TAMG GBT GBT B0
--------------------------------------------------------------------------------------------------------
FarBar:

Farbar Service Scanner Version: 03-03-2013
Ran by John (administrator) on 07-03-2013 at 08:53:49
Running from "C:\Users\John\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


I did as you said for the Windows updates, but when I went to scan, it didn't find any, other than 41 optional updates (34 of them being language packs, 5 being IE 9, nVidia Graphics Adapter, a few updates for the OS, and a definition update for Microsoft Security Essentials). All of the Win 7 updates date back to 2012. Should I download them?
My System SpecsSystem Spec
07 Mar 2013   #60
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Strange.
Please pick one of the optional OS updates, and attempt to install it - see what happens.
(a thought - did you check to see if any updates are hidden?)
My System SpecsSystem Spec
Reply

 Windows 7 Updates: Unable to Download code: 80246008




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