Windows 7 Updates: Unable to Download code: 80246008

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  1. Posts : 33
    Windows 7 Ultimate 64-Bit
       #1

    Windows 7 Updates: Unable to Download code: 80246008


    For almost a year I haven't been able to download a single update for Windows 7 (Have around 75 pending important updates to download). Sometime ago, I recall stumbling across a backdoor virus on my PC. It prevented me from accessing any of my programs, including the internet. I had to go into safe mode to remove the virus. A few days later I had pending operating system updates. When I went to update, it was unable to even gain access online (my internet connection was fine). Microsoft Security Essentials also, was compromised and unable to update itself. I was able to correct it, though Windows Update has remained the same.

    I have attempted to clean-boot up Windows, in hopes that it had been Malware Bytes that was blocking the updates all along. The Updater was able to find out that I had 75 pending updates, though when it went to actually download them, it was unable to and gave me an error code, 80246008. I have seen another post from a user here that had a similar problem, but I'm not sure him and I have the exact issue. (Windows 7 cannot check for updates & error 0x80070002)

    I've had problems with Windows XP, 7 before. But nothing this frustrating or difficult to figure out. Any help you can give me would greatly be appreciated.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 33
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #3

    My apologies for totally skipping over the fourm's instructions.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    There are no significant problems showing in either SFC/CBS or the CheckSUR - so the problem is probably a registration one, or a problem with the Services.

    First stop - the services.
    Please open an Elevated Command Prompt window, and run the following commands (Note - you are likely to get errors. Please ignore them - this is a fact-finding mission, not a fix attempt! :))

    NET START BFE
    SC QC BFE
    NET START BITS
    SC QC BITS
    NET START EVENTSYSTEM
    SC QC EVENTSYSTEM
    NET START "COM+ EVENT SYSTEM"
    SC QC "COM+ EVENT SYSTEM"
    NET START TRUSTEDINSTALLER
    SC QC TRUSTEDINSTALLER


    Copy and paste the results to your reply
    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  5. Posts : 33
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #5

    Here it is:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\John>NET START BFE
    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.


    C:\Users\John>SC QC BFE
    [SC] OpenService FAILED 1060:

    The specified service does not exist as an installed service.


    C:\Users\John>NET START BITS
    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.


    C:\Users\John>NET START EVENTSYSTEM
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.


    C:\Users\John>SC QC EVENTSYSTEM
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: EVENTSYSTEM
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : COM+ Event System
    DEPENDENCIES : rpcss
    SERVICE_START_NAME : NT AUTHORITY\LocalService

    C:\Users\John>NET START "COM+ EVENT SYSTEM"
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.


    C:\Users\John>SC QC "COM+ EVENT SYSTEM"
    [SC] OpenService FAILED 1060:

    The specified service does not exist as an installed service.


    C:\Users\John>NET START TRUSTEDINSTALLER
    The Windows Modules Installer service is starting.
    The Windows Modules Installer service was started successfully.


    C:\Users\John>SC QC TRUSTEDINSTALLER
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: TRUSTEDINSTALLER
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Windows\servicing\TrustedInstaller.exe
    LOAD_ORDER_GROUP : ProfSvc_Group
    TAG : 0
    DISPLAY_NAME : Windows Modules Installer
    DEPENDENCIES :
    SERVICE_START_NAME : localSystem
    -------------------------------------------------------------------------------------------------------

    Also, I mentioned doing a clean boot up to windows. I know that temporary disables certain services such as anti virus, etc. To undo that, do I just restart windows?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Oh wow!

    We've got a bit of work ahead of us.
    while I get a fix protocol worked out, please run the following commands and post the results.


    NET START WUAUSERV
    SC QC WUAUSERV
      My Computer


  7. Posts : 33
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #7

    Well it's good to hear something came up. Thank you very much ahead of time for taking the time to help me out.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\John>NET START WUAUSERV
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.


    C:\Users\John>SC QC WUAUSERV
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: WUAUSERV
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START (DELAYED)
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Windows Update
    DEPENDENCIES :
    SERVICE_START_NAME : LocalSystem
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    OK - it's not quite as bad as it might have been, then


    I've uploaded a file - BITSBFE.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
    Please download and save it to your desktop.
    Right-click on the saved file and select Extract all...
    Save it to the default location
    This should create a file BITSBFE.reg

    right-click on the file, and select Merge
    Accept the warnings, - you should then get a 'Success' message.
    Close all windows, and reboot.

    Now try Windows updates :)
      My Computer


  9. Posts : 33
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #9

    Sorry for not posting last night, I had some work to get done and I just got out of work. I was able to log in to that site, but I think the file has expired. Could you post it again on there?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    MS changed the security coding on me again

    https://skydrive.live.com/?cid=93673...8FCEB92F%21654 should work
      My Computer


 
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