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Windows 7: 8024402C Windows Check for Update error


26 Feb 2013   #21

Windows 7 Home Premium 64bit
 
 

so what should i do now?

My System SpecsSystem Spec
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26 Feb 2013   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Are you still getting the same error?

Please upload the C:\Windows\Windowsupdate.log file - it may give us a clue what's happening.
My System SpecsSystem Spec
26 Feb 2013   #23

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Are you still getting the same error?

Please upload the C:\Windows\Windowsupdate.log file - it may give us a clue what's happening.
yup , i still got the same error when check for update

here's the windowsupdate log


Attached Files
File Type: log WindowsUpdate.log (222.2 KB, 6 views)
My System SpecsSystem Spec
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26 Feb 2013   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the relevant parts of the log
Code:
2013-02-27 01:14:00:392  796 17fc Misc WARNING: Send failed with hr = 80072ee7.
2013-02-27 01:14:00:392  796 17fc Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9...uv4wuredir.cab>. error 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
Try the fixit that comes up on this page - Temporary connection-related errors may occur when you use Windows Update or Microsoft Update


Test Windows Update again.

If it still gives the same error, try resetting the BITS queue -

Open an Elevated Command Prompt, and run the following commands.
Code:
Net stop bits
Net stop wuauserv
Ipconfig /flushdns
cd \documents and settings\all users\application data\microsoft\network\downloader
Del qmgr0.dat
Del qmgr1.dat
Net start bits
Net start wuauserv
 
.
reboot and then Check for Updates again
My System SpecsSystem Spec
26 Feb 2013   #25

Windows 7 Home Premium 64bit
 
 

still same error ...

here's the cmd

My System SpecsSystem Spec
27 Feb 2013   #26

Windows 7 Home Premium 64bit
 
 

I try check my registry , i can't find WindowsUpdate at HKEY_LOCAL_MACHINE maybe my registry have some problem ?
only till here "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\" i didn't see \WindowsUpdate\AU , maybe it's related with why i can't check for update ?
My System SpecsSystem Spec
28 Feb 2013   #27
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello sle3pingz,

If you haven't already, then you might see if doing OPTION TWO in the tutorial below may be able to help.

Windows Update - Reset
My System SpecsSystem Spec
28 Feb 2013   #28

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Interestingly, I have a clean install which has just hit this problem - I'll see what I can find that solves it and post back
My System SpecsSystem Spec
28 Feb 2013   #29

Windows 7 Home Premium 64bit
 
 

do that Reset , is dangerous Brink? ,

hope you can find the answer soon Noel , i need you help
My System SpecsSystem Spec
28 Feb 2013   #30
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

sle3pingz,

Nope. It's not dangerous at all. It only resets and reregisters Windows Update. You don't lose anything.
My System SpecsSystem Spec
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 8024402C Windows Check for Update error




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