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Windows 7: 8024402C Windows Check for Update error

03 Mar 2013   #31
sle3pingz

Windows 7 Home Premium 64bit
 
 

@Brink : Thanks Brink, maybe i will try it if i can't find solution ...

@NoelDP : How Noel ? did you find the solution yet ?


My System SpecsSystem Spec
.
03 Mar 2013   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I *know* I replied to this a couple of days ago! ... the way my connection has been behaving, it musta go lost in the post

My problem was fixed by a reboot and a (temporarily) stable connection - nothing more
My System SpecsSystem Spec
03 Mar 2013   #33
sle3pingz

Windows 7 Home Premium 64bit
 
 

you solved like that , then how about mine?

i already try reset from Brink Solution, but still not work
My System SpecsSystem Spec
.

03 Mar 2013   #34
shawn77

32 bit
 
 

This is a network issue.Set your dns servers to google dns and update
My System SpecsSystem Spec
04 Mar 2013   #35
sle3pingz

Windows 7 Home Premium 64bit
 
 

it's true network issue? i didn't change my connection at all, from first i update till now, sigh ...
how change ?
My System SpecsSystem Spec
04 Mar 2013   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post an IPCONFIG output - it may show some details

Open an Elevated Command Prompt
run the following commands and post the results.

IPCONFIG /ALL
NETSH WINSOCK RESET

(post the results, then reboot and try Windows Update again)


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
04 Mar 2013   #37
sle3pingz

Windows 7 Home Premium 64bit
 
 

still no good Noel,

Here's the Pic :

My System SpecsSystem Spec
04 Mar 2013   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow my instructions and paste the text - the picture is missing all the critical data.
My System SpecsSystem Spec
05 Mar 2013   #39
sle3pingz

Windows 7 Home Premium 64bit
 
 

Sorry Noel , Here it's

Code:
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
 
C:\windows\system32>IPCONFIG /ALL
 
Windows IP Configuration
 
Host Name . . . . . . . . . . . . : Frankz-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection 4:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Sierra Wireless HSPA Network Adapter #2
Physical Address. . . . . . . . . : 00-A0-D5-FF-FF-AE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::59be:2acc:2b36:1309%26(Preferred)
IPv4 Address. . . . . . . . . . . : 39.226.37.240(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Lease Obtained. . . . . . . . . . : Wednesday, March 06, 2013 1:17:24 AM
Lease Expires . . . . . . . . . . : Saturday, March 09, 2013 1:17:23 AM
Default Gateway . . . . . . . . . : 192.168.98.28
DHCP Server . . . . . . . . . . . : 39.226.37.253
DHCPv6 IAID . . . . . . . . . . . : 889233621
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-39-8F-14-B8-70-F4-0C-95-4B
 
DNS Servers . . . . . . . . . . . : 192.168.98.28
NetBIOS over Tcpip. . . . . . . . : Disabled
 
Wireless LAN adapter Wireless Network Connection 6:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
4
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection 2:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#2
Physical Address. . . . . . . . . : EC-55-F9-E6-CF-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 5:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
3
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 4:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN #2
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection 2:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet #2
 
Physical Address. . . . . . . . . : B8-70-F4-0C-94-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{71837241-0EB4-4B6D-9238-8BAB2021B082}:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:18e6:317f:d81d:da0f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::18e6:317f:d81d:da0f%22(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter 6TO4 Adapter:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:27e2:25f0::27e2:25f0(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.98.28
NetBIOS over Tcpip. . . . . . . . : Disabled
 
C:\windows\system32>NETSH WINSOCK RESET
 
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
 
 
C:\windows\system32>
My System SpecsSystem Spec
06 Mar 2013   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting - you're using a HSPA connection all the time?

A default Gateway with an IP of 192.168.98.28 is rather unusual - but it may just be a quirk of your ISP - but there are some other rather strange settings that I don't understand there.
DHCP is enabled - but the Subnet mask is 255.255.255.255 which implies a fixed IP
(and there's a distinct possibility I'm misreading it!)

Either way I would recommend adding alternative DNS servers to the connection - either Google's or someone else's. I've found that the mobile ISP's servers tend to be flaky at best.

I'll see if I can get someone else to give an opinion.
My System SpecsSystem Spec
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