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Windows 7: Computer stuck 13 of 17 Windows updates


25 Feb 2013   #1

Windows 7
 
 
Computer stuck 13 of 17 Windows updates

Have a friend's computer that started Windows Updates and got to 13 of 17 and won't go any farther.

Tried re-starting (I know they say not to) and it gets to 13 and won't go any further.

Also can't start it in Safe Mode.

What next?

My System SpecsSystem Spec
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25 Feb 2013   #2

W7 Pro SP1 64bit
 
 

Maybe this: Fix the problem with Microsoft Windows Update that is not working

And this: SFC /SCANNOW Command - System File Checker

If all else fails, download and install each remaining update manually. Several months ago, I had one Windows 7 patch that would extract its files and then could not find them??? I had to point the installer to the files that it said it could not find 3 times during the install.
My System SpecsSystem Spec
25 Feb 2013   #3

Windows 7
 
 

Can't get any screen except Windows Update 13 of 17.
My System SpecsSystem Spec
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25 Feb 2013   #4

W7 Pro SP1 64bit
 
 

Run SFC like this: SFC /SCANNOW : Run in Command Prompt at Boot

If you need a Windows 7 DVD - visit here: Windows 7 Direct Download Links
My System SpecsSystem Spec
26 Feb 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
26 Feb 2013   #6

Windows 7
 
 

Sorry, I can't get to ANY screen except the Windows Update that says installing 13 of 17 do not shutdown the computer. it's the processes after the original download that installs the downloads and then restarts.
My System SpecsSystem Spec
26 Feb 2013   #7

Windows 7
 
 

I think what happened original was the computer was in the middle of updating when it was restarted.
My System SpecsSystem Spec
26 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ah - what if you try accessing the Advanced Boot Menu (tapping F8 before the Windows boot starts should bring it up) This should give you the option to 'Repair your Computer' or one of the other recovery modes.
My System SpecsSystem Spec
26 Feb 2013   #9

Windows 7
 
 

Can't get to any screen other than the updating windows screen.
My System SpecsSystem Spec
26 Feb 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Do you have a Repair disk, a Retail disk, or a Recovery Disk (or nothing?)
My System SpecsSystem Spec
Reply

 Computer stuck 13 of 17 Windows updates




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