|26 Feb 2013||#1|
| || |
Windows Update error 80073712
When I try to manually run Windows Update I get the following error: Windows Could not search for new updates (Screenshot attached).
I have Update set to run each night, the same three updates run, two install and one fails. (screenshot attached)
I have downloaded and run the SURT for my system.
I have tried to run sfc / scannow but get the following error: Windows Resource Protection could not perform the requested operation.
I have attached the log files.
I've previously tried the Microsoft Fixit Tool (no success) and have tried to Repair Windows from the disk (aborts while trying to download the latest updates)
Any information would be greatly appreciated.
|My System Specs|
|26 Feb 2013||#2|
| || |
I don't recall ever seeing this error in the CheckSUR log
(f) CSI Unable to Query Store Version 0x00000002
but it relates to this error in the CBS log
NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
It's highly likely that the only solution is going to be a repair install - and possibly even a clean install.
This problem has been present since at least November - so a System Restore is not a good idea.
Back up your data to external storage, and then attempt a repair install.
|My System Specs|
|Similar help and support threads for2: Windows Update error 80073712|
|Windows Update error 80073712||Windows Updates & Activation|
|Fixing Windows Update error code 80073712||Windows Updates & Activation|
|Windows Update Error - 80073712 (For Over A Year!)||Windows Updates & Activation|
|Windows update Error 80073712||Windows Updates & Activation|
|Windows Update Issue - Error 80073712 will not update||Windows Updates & Activation|
|Windows Update Self-update Fail Error 80073712||Windows Updates & Activation|
|Windows Update error 80073712 - how to fix...||Windows Updates & Activation|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 03:47 AM.