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Windows 7: changed MB now can't activate-staying in Thailand

26 Feb 2013   #1
Hawaiiman

win 7 ultimate 64
 
 
changed MB now can't activate-staying in Thailand

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GWGVF-MJKFW-3GPKY
Windows Product Key Hash: uF/00WSWxtGnFhHlGXT8BqT+EJs=
Windows Product ID: 00426-OEM-9154306-19956
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {67607027-C54B-4AE2-96B5-6F4E991582B6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{67607027-C54B-4AE2-96B5-6F4E991582B6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3GPKY</PKey><PID>00426-OEM-9154306-19956</PID><PIDType>3</PIDType><SID>S-1-5-21-1759562439-4267909676-3374381918</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F13</Version><SMBIOSVersion major="2" minor="7"/><Date>20120919000000.000000+000</Date></BIOS><HWID>51243C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00182-543-019956-02-1033-7601.0000-0582013
Installation ID: 013892793536831060041921359151940933595482613004787254
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3GPKY
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 840 minute(s) (0 day(s))
Remaining Windows rearm count: 3
Trusted time: 2/27/2013 9:25:13 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:22:2013 19:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln3SlLzTcu7C+oR3frf8RTR5ClhEkJZj
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl

Had to change MB now I get activation prompts, but won't accept my valid key. Can't afford round the world call to support line. I bought win7 in Hawaii when I lived there. Now staying in Thailand.


My System SpecsSystem Spec
.
26 Feb 2013   #2
Thorsen

Win7 Home Premium 64x
 
 

I am guessing this is an OEM win7 so when you changed the mobo, it is thinking you are using the version on a new computer. you might have to call, but maybe someone on here can lend a hand.

There is a department in Thailand though... Microsoft Worldwide Sites

Also are you going by these methods of activation? Activate Windows 7 on this computer

Edit: lol restating the obvious
My System SpecsSystem Spec
27 Feb 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You'll need to use telephone activation and speak to an operator. OEM Keys are generally locked to the first motherboard on which they are activated, so make sure that you state that you are the system builder.



telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
.

27 Feb 2013   #4
Hawaiiman

win 7 ultimate 64
 
 

OK, well no this was a full purchase. Unfortunately in it's "wisdom" m-soft materials produced and flagged for Thailand are written in Thai language with no option to switch the language. It was originally installed on a laptop I bought some time ago. The laptop had an oem install of the "home" win7. I intended to give the laptop to my Thai wife and wanted full language options, so I bought the full win7 ultimate. So, since I have 2 legal licenses, I installed the ultimate in a custom desktop I built for myself, as the wife has a new laptop. Everything was fine with the situation, until I had a MB problem and replaced it under factory service. I see no logical reason why the install in the new desktop would be ok, then not be ok with the MB change AND MS not accepting the key of a full legal license.
My System SpecsSystem Spec
27 Feb 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My response is still the same0 use telephone activation.
My System SpecsSystem Spec
27 Feb 2013   #6
Hawaiiman

win 7 ultimate 64
 
 

telephone to a Thai number?
My System SpecsSystem Spec
27 Feb 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No - the number for wherever you are at the moment (which is probably toll-free)
My System SpecsSystem Spec
27 Feb 2013   #8
Hawaiiman

win 7 ultimate 64
 
 

I am in Thailand and the number is not toll free.
My System SpecsSystem Spec
27 Feb 2013   #9
Hawaiiman

win 7 ultimate 64
 
 

I guess because there is no reply ..that this means I must make a toll call halfway around the world, then go thru an automatred process which won't work, then be put on hold for who knows how long to speak to a real human being, who can then help me with the product I paid a lot of money for??Just asking...
The Thai microsoft support site is strictly in Thai, as mentioned previously.
Please clarify
My System SpecsSystem Spec
27 Feb 2013   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try the number from this list instead - https://www.microsoft.com/licensing/...n-centers.aspx
My System SpecsSystem Spec
Reply

 changed MB now can't activate-staying in Thailand




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