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Windows 7: Windows 7 not genuine, error ox8004fe21

03 Mar 2013   #11
Peter74

Windows 7 x64
 
 

Hi Noel,

Quote:
I take it this isn't your machine, then?
Right, it's not my laptop.

I did run the uninstallers for Avast, McAfee, Norton.
Also ran the uninstaller for MSE (Fixit50535) as I found some remnants in the registry.

Still MGADIAG shows the same error code, see below:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CRTXD-FK668-JH3DW
Windows Product Key Hash: FMCV78vf6jPs8gF7z6jcZurKX8A=
Windows Product ID: 00359-OEM-9811817-02183
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D4025CBF-0B1E-4C52-AB54-18020876BF5E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\nl-NL\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D4025CBF-0B1E-4C52-AB54-18020876BF5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JH3DW</PKey><PID>00359-OEM-9811817-02183</PID><PIDType>8</PIDType><SID>S-1-5-21-1522840400-1806896323-3943034856</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>K72Jr</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K72Jr.209</Version><SMBIOSVersion major="2" minor="6"/><Date>20100906000000.000000+000</Date></BIOS><HWID>DA343807018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65220</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63702</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, HomePremium edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activerings-id: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00359-00196-118-102183-02-1043-7601.0000-0602013
Installatie-id098086052545514096698453775753104315357160793391178232
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: JH3DW
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 3
Vertrouwde tijd: 3-3-2013 18:01:44

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EF60
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GHMLcYI+kI24aA6Yj3+A4JQFLjw/Fxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        Notebook
  FACP            _ASUS_        Notebook
  DBGP            _ASUS_        Notebook
  HPET            _ASUS_        Notebook
  MCFG            _ASUS_        Notebook
  ECDT            _ASUS_        Notebook
  SLIC            _ASUS_        Notebook
  SSDT            PmRef        CpuPm
Disabling the Windows Firewall did not help also.
Removing AVG 2013 Free now and will run the installers you mentioned.

EDIT:
MGADIAG report after removing AVG2013 and running both uninstallers:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CRTXD-FK668-JH3DW
Windows Product Key Hash: FMCV78vf6jPs8gF7z6jcZurKX8A=
Windows Product ID: 00359-OEM-9811817-02183
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D4025CBF-0B1E-4C52-AB54-18020876BF5E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\nl-NL\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nl-NL\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\nl-NL\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D4025CBF-0B1E-4C52-AB54-18020876BF5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JH3DW</PKey><PID>00359-OEM-9811817-02183</PID><PIDType>8</PIDType><SID>S-1-5-21-1522840400-1806896323-3943034856</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>K72Jr</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K72Jr.209</Version><SMBIOSVersion major="2" minor="6"/><Date>20100906000000.000000+000</Date></BIOS><HWID>DA343807018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65220</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63702</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, HomePremium edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activerings-id: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00359-00196-118-102183-02-1043-7601.0000-0602013
Installatie-id098086052545514096698453775753104315357160793391178232
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: JH3DW
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 3
Vertrouwde tijd: 3-3-2013 18:34:36

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EF60
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GHMLcYI+kI24aA6Yj3+A4JQFLjw/Fxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        Notebook
  FACP            _ASUS_        Notebook
  DBGP            _ASUS_        Notebook
  HPET            _ASUS_        Notebook
  MCFG            _ASUS_        Notebook
  ECDT            _ASUS_        Notebook
  SLIC            _ASUS_        Notebook
  SSDT            PmRef        CpuPm
Still the same...


Regards, Peter


My System SpecsSystem Spec
.
03 Mar 2013   #12
Peter74

Windows 7 x64
 
 

EDIT2:
Now Windows Updates shows a new update for Windows Defender.
That one installed successfully, the others still do not.
See the logfile of C:\Windows\SoftwareDistribution\ReportingEvents.log:

Code:
{183C0EEF-A2C8-4FF1-A063-ACF95C6CC0D3}    2013-03-03 18:43:48:285+0100    1    148    101    {00000000-0000-0000-0000-000000000000}    0    8024a005    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x8024a005.
{1AA9B5E7-28C2-4F99-8673-0E4B3D83C450}    2013-03-03 18:48:50:588+0100    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 8 updates.
{AE1232EA-F3B5-4D6B-AAF9-2B0D5F27FB66}    2013-03-03 18:49:43:063+0100    1    161    106    {726B7201-862A-4FDE-9B12-F36B38323A6F}    104    8e5e0147    AutomaticUpdates    Failure    Content Download    Error: Download failed.
{377009B9-D5D3-4120-A496-E3C1EAD35950}    2013-03-03 18:49:52:985+0100    1    161    106    {49DDEC56-93F2-48E7-98AF-ECD54526D34C}    100    8e5e0147    AutomaticUpdates    Failure    Content Download    Error: Download failed.
{DD2FF206-C0A4-483B-B97E-BE252EA940F7}    2013-03-03 18:49:55:044+0100    1    162    101    {0B595E59-CFEA-43BF-96E5-37F352D1CC40}    102    0    AutomaticUpdates    Success    Content Download    Download succeeded.
{D809290F-AC54-4642-81F4-93A38B4A9294}    2013-03-03 18:49:55:278+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen
{63188787-C29B-4CEC-8E71-6C39FAE6E9E5}    2013-03-03 18:49:59:053+0100    1    161    106    {F92C8766-DA08-4E0D-841D-1F36D3270CD3}    101    8e5e0147    AutomaticUpdates    Failure    Content Download    Error: Download failed.
{92269BC1-5DED-410A-A904-ADF00074715D}    2013-03-03 18:49:59:334+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen
{900D1EC6-48FA-4E50-8EEE-73C71066F37A}    2013-03-03 18:50:05:637+0100    1    161    106    {82D6547E-9F9C-47D8-8040-6A43E5A18C9E}    100    8e5e0147    AutomaticUpdates    Failure    Content Download    Error: Download failed.
{E82472F2-18A9-4050-97A5-40EF7ADF9AED}    2013-03-03 18:50:05:855+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen
{21C0EF63-B943-42C7-8766-970D074600BF}    2013-03-03 18:50:24:949+0100    1    162    101    {D6DF2CCA-BA32-4F16-8E2E-D0E7B3CF5B91}    100    0    AutomaticUpdatesWuApp    Success    Content Download    Download succeeded.
{A7B3468C-6CCB-4D2B-8A30-28A161A83E1B}    2013-03-03 18:50:24:949+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen - Definition Update for Windows Defender - KB915597 (Definition 1.145.509.0)
{A637363E-552A-485D-8D31-F487C2A3CF71}    2013-03-03 18:50:35:245+0100    1    183    101    {D6DF2CCA-BA32-4F16-8E2E-D0E7B3CF5B91}    100    0    AutomaticUpdates    Success    Content Install    Installation Successful: Windows successfully installed the following update: Definition Update for Windows Defender - KB915597 (Definition 1.145.509.0)
{D1C6969A-9971-4281-A289-F72CC8E8FEB4}    2013-03-03 18:50:39:816+0100    1    161    106    {499FC6E1-F6DE-4E4C-B98D-41CA21BEE49B}    101    8e5e0147    AutomaticUpdates    Failure    Content Download    Error: Download failed.
{A5C1B55F-E6C7-4DC3-9FC4-D9CC950305C7}    2013-03-03 18:50:40:534+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen
{1FD83977-87D3-48F5-924B-9B17D01EC2D3}    2013-03-03 18:51:18:195+0100    1    161    106    {726B7201-862A-4FDE-9B12-F36B38323A6F}    104    8e5e0147    AutomaticUpdatesWuApp    Failure    Content Download    Error: Download failed.
{A0F884CA-F8BF-4578-BF88-077F46C6DD9D}    2013-03-03 18:51:19:505+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎maandag ‎4 ‎maart ‎2013 at 17:00:  - KB2790655: Beveiligingsupdate voor Windows 7 voor x64-systemen
{EDC63767-99A9-4AA9-8CDC-DB852839C037}    2013-03-03 18:58:30:275+0100    1    182    101    {CA0EBBC2-49F1-4A12-B757-962346CAE108}    501    80070490    wusa    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x80070490: KB2790655: Beveiligingsupdate voor Windows.
{067E5703-EBFB-4662-8E12-73FD1D2451B1}    2013-03-03 19:00:45:542+0100    1    182    101    {7FB8E2C4-AEE8-49A4-BA67-73CA3EDB2E83}    501    8e5e0147    wusa    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8e5e0147: KB2790113: Beveiligingsupdate voor Windows.
Downloaded the 2 security updates manually and installed them that way.
Installation fails too.


Regards, Peter
My System SpecsSystem Spec
03 Mar 2013   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please open an Elevated Command Prompt, and run the following commands

DIR C:\Windows\System32 /AR /S
DIR C:\Windows\System32\config /AR
DIR C:\Windows\System32\config /AH
DIR C:\Windows\System32\config
My System SpecsSystem Spec
.

03 Mar 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ok - let's see if one of the services is at fault....


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Run it, and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
03 Mar 2013   #15
Peter74

Windows 7 x64
 
 

Ok, here are the 2 logs:

Code:
 De volumenaam van station C is OS
 Het volumenummer is 68D8-2FCA

 Map van c:\Windows\system32\config\systemprofile

11-07-2012  14:48    <DIR>          Documents
               0 bestand(en)                0 bytes

 Map van c:\Windows\system32\config\systemprofile\Documents

11-07-2012  14:48    <DIR>          .
11-07-2012  14:48    <DIR>          ..
               0 bestand(en)                0 bytes

 Map van c:\Windows\system32\Macromed\Flash

26-02-2013  23:13        20.473.712 Flash64_11_6_602_171.ocx
               1 bestand(en)       20.473.712 bytes

 Map van c:\Windows\system32\restore

17-10-2010  10:41                76 MachineGuid.txt
               1 bestand(en)               76 bytes

     Totaal aantal weergegeven bestanden:
               2 bestand(en)       20.473.788 bytes
               3 map(pen)  109.630.869.504 bytes beschikbaar
 De volumenaam van station C is OS
 Het volumenummer is 68D8-2FCA

 Map van c:\Windows\system32\config

 De volumenaam van station C is OS
 Het volumenummer is 68D8-2FCA

 Map van c:\Windows\system32\config

29-07-2009  07:03            25.600 BCD-Template.LOG
14-07-2009  08:52             1.024 COMPONENTS.LOG
03-03-2013  23:47           262.144 COMPONENTS.LOG1
06-09-2012  21:44           262.144 COMPONENTS.LOG2
08-11-2010  15:11            65.536 COMPONENTS{016888b9-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
08-11-2010  15:11           524.288 COMPONENTS{016888b9-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
14-07-2009  06:01           524.288 COMPONENTS{016888b9-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
13-03-2012  18:07            65.536 COMPONENTS{19935904-eb42-11df-9685-20cf307af99f}.TM.blf
13-03-2012  18:07           524.288 COMPONENTS{19935904-eb42-11df-9685-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
12-03-2012  17:47           524.288 COMPONENTS{19935904-eb42-11df-9685-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
20-09-2012  20:44            65.536 COMPONENTS{1fe041ff-6daa-11e1-9f42-20cf307af99f}.TM.blf
20-09-2012  20:44           524.288 COMPONENTS{1fe041ff-6daa-11e1-9f42-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
05-09-2012  14:04           524.288 COMPONENTS{1fe041ff-6daa-11e1-9f42-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
23-09-2012  18:19            65.536 components{319b001f-0512-11e2-84a6-20cf307af99f}.TM.blf
23-09-2012  18:19           524.288 components{319b001f-0512-11e2-84a6-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
23-09-2012  01:23           524.288 components{319b001f-0512-11e2-84a6-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
23-09-2012  20:11            65.536 components{3c08d89f-05aa-11e2-89cb-20cf307af99f}.TM.blf
23-09-2012  20:11           524.288 components{3c08d89f-05aa-11e2-89cb-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
23-09-2012  19:29           524.288 components{3c08d89f-05aa-11e2-89cb-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
23-09-2012  00:49            65.536 components{4a1d3ddf-04a7-11e2-8285-20cf307af99f}.TM.blf
23-09-2012  00:49           524.288 components{4a1d3ddf-04a7-11e2-8285-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
22-09-2012  12:27           524.288 components{4a1d3ddf-04a7-11e2-8285-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
03-03-2013  23:47                 0 components{7919ec66-8423-11e2-9cc5-20cf307af99f}.TxR.0.regtrans-ms
03-03-2013  23:47                 0 components{7919ec66-8423-11e2-9cc5-20cf307af99f}.TxR.1.regtrans-ms
03-03-2013  23:47                 0 components{7919ec66-8423-11e2-9cc5-20cf307af99f}.TxR.2.regtrans-ms
03-03-2013  23:47                 0 components{7919ec66-8423-11e2-9cc5-20cf307af99f}.TxR.blf
03-03-2013  19:14            65.536 components{7919ec67-8423-11e2-9cc5-20cf307af99f}.TM.blf
03-03-2013  19:14           524.288 components{7919ec67-8423-11e2-9cc5-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
03-03-2013  17:59           524.288 components{7919ec67-8423-11e2-9cc5-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
03-03-2013  16:59            65.536 components{901559c0-05b2-11e2-85fb-20cf307af99f}.TM.blf
16-02-2013  12:45           524.288 components{901559c0-05b2-11e2-85fb-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
03-03-2013  16:59           524.288 components{901559c0-05b2-11e2-85fb-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
20-09-2012  21:08            65.536 components{c78ac8c8-035c-11e2-bffa-20cf307af99f}.TM.blf
20-09-2012  21:08           524.288 components{c78ac8c8-035c-11e2-bffa-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
20-09-2012  21:08           524.288 components{c78ac8c8-035c-11e2-bffa-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
22-09-2012  08:33            65.536 components{cc99c8a6-0485-11e2-ac7e-20cf307af99f}.TM.blf
22-09-2012  08:33           524.288 components{cc99c8a6-0485-11e2-ac7e-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
22-09-2012  08:33           524.288 components{cc99c8a6-0485-11e2-ac7e-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
22-09-2012  11:42            65.536 components{dcb04644-0487-11e2-ae7e-20cf307af99f}.TM.blf
22-09-2012  11:42           524.288 components{dcb04644-0487-11e2-ae7e-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
22-09-2012  08:51           524.288 components{dcb04644-0487-11e2-ae7e-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
21-09-2012  18:09            65.536 components{fd79b906-0361-11e2-98ee-20cf307af99f}.TM.blf
21-09-2012  18:09           524.288 components{fd79b906-0361-11e2-98ee-20cf307af99f}.TMContainer00000000000000000001.regtrans-ms
21-09-2012  02:15           524.288 components{fd79b906-0361-11e2-98ee-20cf307af99f}.TMContainer00000000000000000002.regtrans-ms
14-07-2009  08:51             1.024 DEFAULT.LOG
03-03-2013  23:41           189.440 DEFAULT.LOG1
14-07-2009  03:34                 0 DEFAULT.LOG2
04-08-2009  10:51            65.536 DEFAULT{016888b5-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
04-08-2009  10:51           524.288 DEFAULT{016888b5-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
04-08-2009  10:51           524.288 DEFAULT{016888b5-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
14-07-2009  08:51             1.024 SAM.LOG
03-03-2013  23:03            54.272 SAM.LOG1
14-07-2009  03:34                 0 SAM.LOG2
04-08-2009  10:51            65.536 SAM{016888c1-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
04-08-2009  10:51           524.288 SAM{016888c1-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
04-08-2009  10:51           524.288 SAM{016888c1-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
14-07-2009  08:51             1.024 SECURITY.LOG
03-03-2013  18:43            21.504 SECURITY.LOG1
14-07-2009  03:34                 0 SECURITY.LOG2
04-08-2009  10:51            65.536 SECURITY{016888c5-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
04-08-2009  10:51           524.288 SECURITY{016888c5-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
04-08-2009  10:51           524.288 SECURITY{016888c5-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
14-07-2009  08:52             1.024 SOFTWARE.LOG
03-03-2013  23:58           262.144 SOFTWARE.LOG1
14-07-2009  03:34                 0 SOFTWARE.LOG2
04-08-2009  10:51            65.536 SOFTWARE{016888c9-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
04-08-2009  10:51           524.288 SOFTWARE{016888c9-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
04-08-2009  10:51           524.288 SOFTWARE{016888c9-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
14-07-2009  08:51             1.024 SYSTEM.LOG
03-03-2013  23:46           262.144 SYSTEM.LOG1
14-07-2009  03:34                 0 SYSTEM.LOG2
04-08-2009  10:51            65.536 SYSTEM{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
04-08-2009  10:51           524.288 SYSTEM{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
04-08-2009  10:51           524.288 SYSTEM{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
              74 bestand(en)       20.285.440 bytes
               0 map(pen)  109.630.857.216 bytes beschikbaar
 De volumenaam van station C is OS
 Het volumenummer is 68D8-2FCA

 Map van c:\Windows\system32\config

03-03-2013  23:47    <DIR>          .
03-03-2013  23:47    <DIR>          ..
29-07-2009  07:03            28.672 BCD-Template
03-03-2013  23:47       108.789.760 components
03-03-2013  23:41           524.288 DEFAULT
14-07-2009  03:34    <DIR>          Journal
24-02-2013  16:35    <DIR>          RegBack
03-03-2013  23:03           262.144 SAM
03-03-2013  18:43           262.144 SECURITY
03-03-2013  23:58        81.788.928 SOFTWARE
03-03-2013  23:46        15.466.496 SYSTEM
20-09-2012  21:27    <DIR>          systemprofile
20-09-2012  21:31    <DIR>          TxR
               7 bestand(en)      207.122.432 bytes
               6 map(pen)  109.630.861.312 bytes beschikbaar
Code:
Farbar Service Scanner Version: 03-03-2013
Ran by Gebruiker (administrator) on 04-03-2013 at 00:10:34
Running from "C:\Users\Gebruiker\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy: 
==================


System Restore:
============

System Restore Disabled Policy: 
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy: 
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Regards, Peter
My System SpecsSystem Spec
03 Mar 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That all looks normal.
Your quickest solution is probably going to be a repair install using a SP1 Refresh disk - downloaded from the links here... Windows 7 Direct Download Links
and following the instructions at Repair Install

We can continue working to isolate the problem if you like, but it could be a long haul.
My System SpecsSystem Spec
04 Mar 2013   #17
Peter74

Windows 7 x64
 
 

Hi Noel,

Downloaded the ISO, unpacked it on a separate drive with 7-Zip and started setup.exe
After point #11 on THESE steps, I get a message saying there is a compatibility-problem. I have to use Windows Anytime Upgrade if I want to upgrade from an earlier version of Windows 7 to Windows 7.
The only option to click on is Close and that exits setup.exe

But I have already Windows 7 ?
Now what?


Peter
My System SpecsSystem Spec
04 Mar 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - so you're installing from a hard drive?

That's a very odd error - unless you have an edition mismatch.

You should have downloaded the SP1 refresh of Win7 Home Premium (x64) - Dutch....
http://msft.digitalrivercontent.net/win/X17-59236.iso

If you install from DVD, you have the option of booting to the DVD, and using the Default Key to allow the Upgrade (I think!) I'm not certain what the impact of attempting that from a second HD would be (assuming you can make the files bootable)
I'd be inclined to try if with a conventional DVD or USB installer first (from a Windows boot) and see if you get the same response. If you do, then I'll call in someone with more experience of this type of thing than I have.
My System SpecsSystem Spec
04 Mar 2013   #19
Peter74

Windows 7 x64
 
 

Sorry, my mistake.

I downloaded the Windows 7 Professional NL x64 ISO and started that one.
Forget to change the unpacked ISO files, and now I can select the current installed Windows 7 version (Home Premium).
Sorry if I translated the setup error message incorrectly.

The upgrade is running now at #13 of the steps given.


Peter
My System SpecsSystem Spec
04 Mar 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Phew! - that's OK then
My System SpecsSystem Spec
Reply

 Windows 7 not genuine, error ox8004fe21




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