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Windows 7 not genuine, error ox8004fe21
Windows reports after about 3 years frequently that it isn't genuine.
This is the MGADIAG report:
How to solve this?Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-CRTXD-FK668-JH3DW Windows Product Key Hash: FMCV78vf6jPs8gF7z6jcZurKX8A= Windows Product ID: 00359-OEM-9811817-02183 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {D4025CBF-0B1E-4C52-AB54-18020876BF5E}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine Microsoft Office Project Professional 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\nl-NL\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\nl-NL\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\nl-NL\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\Windows\system32\nl-NL\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\Windows\system32\nl-NL\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\nl-NL\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\nl-NL\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\nl-NL\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D4025CBF-0B1E-4C52-AB54-18020876BF5E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JH3DW</PKey><PID>00359-OEM-9811817-02183</PID><PIDType>8</PIDType><SID>S-1-5-21-1522840400-1806896323-3943034856</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>K72Jr</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K72Jr.209</Version><SMBIOSVersion major="2" minor="6"/><Date>20100906000000.000000+000</Date></BIOS><HWID>DA343807018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65220</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63702</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versie van Software Licensing-service: 6.1.7601.17514 Naam: Windows(R) 7, HomePremium edition Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activerings-id: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f Uitgebreide PID: 00359-00196-118-102183-02-1043-7601.0000-0602013 Installatie-id105123086402340923189651668983802762260514172736214424 URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338 URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339 URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341 URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340 Gedeeltelijke productcode: JH3DW Licentiestatus: licentie Resterend aantal nieuwe Windows-activeringen: 3 Vertrouwde tijd: 2-3-2013 14:39:42 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x000000000001EF60 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui Tampered File: %systemroot%\system32\drivers\spsys.sys HWID Data--> HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GHMLRJp+kKgzKA6Yj3+A4JQFLjw/Fxd OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC _ASUS_ Notebook FACP _ASUS_ Notebook DBGP _ASUS_ Notebook HPET _ASUS_ Notebook MCFG _ASUS_ Notebook ECDT _ASUS_ Notebook SLIC _ASUS_ Notebook SSDT PmRef CpuPm
Regards, Peter
Last edited by Peter74; 02 Mar 2013 at 09:22.
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