|04 Mar 2013||#2|
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Please follow the Windows Update Posting Instructions and post the requested data.
Please also run an MGADiag report and post the results - it may give us direct evidence of the problem for confirmation.
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
|My System Specs|
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