I have been getting a windows 8024402C error and I can't fix it. I am a novice computer user. I went through your list of things to do and I can't download the SURT - my explorer tells me that it can't find microsoft download and boots me out of microsoft.
I did the second step and it did not find any integrity violations.
I am attaching the CBS file and the screen shot.
Then today I went to use my DVD player and the computer can't find it and is telling me I have a registry error.