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Windows 7: Windows 7 Sp1 update- error 80073712 CSI Payload File Missing


09 Mar 2013   #11

Pennsylvania
 
 

Excellent. Thank you.

It's fine. I'm just glad that someone is helping me.

My System SpecsSystem Spec
.

09 Mar 2013   #12

Pennsylvania
 
 

First, let me say Thank you! Every hair on my head thanks you, because I surely was ready to pull them out.

It worked fine. There are no more errors and the Update installed with no problem.

Here the CBS: Attachment 258557

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-09 07:53

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2526
No errors detected

I don't know how to run the MsDiag report. But, as far as I am concerned, you have solved my problem! I am so grateful!
My System SpecsSystem Spec
09 Mar 2013   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The MGADiag request is a bit of a hangover from the usual use I have for that post - you can ignore it.

The CBS log is interesting! (and huge!)

Here's the major errors in it...

Code:
 Line 19244: 2013-03-09 08:56:03, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
 Line 19841: 2013-03-09 08:56:22, Error                 CBS    SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
 Line 19849: 2013-03-09 08:56:23, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
 Line 19852: 2013-03-09 08:56:24, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19853: 2013-03-09 08:56:24, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19854: 2013-03-09 08:56:24, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19855: 2013-03-09 08:56:24, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19905: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19907: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19909: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19911: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19913: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19915: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19917: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19919: 2013-03-09 09:00:49, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 19935: 2013-03-09 09:00:51, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 19936: 2013-03-09 09:00:51, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
 Line 735159: 2013-03-09 09:21:37, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 735160: 2013-03-09 09:21:37, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
Please do me a favour, and run another SFC /SCANNOW, and post the new CBS.log ??

Then, if I get time, I can try and analyse it by comparison.

Glad it worked for you (and sorry about the earlier confusion)

Good luck!
My System SpecsSystem Spec
.


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 Windows 7 Sp1 update- error 80073712 CSI Payload File Missing




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