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Windows 7: windows 7 non genuine issue

03 Apr 2013   #81
winstonpinto

Windows 7 Home Basic 64bit
 
 

had installed avira,kaspersky before..present one is avast..


My System SpecsSystem Spec
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03 Apr 2013   #82
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - we need to run the removal tools for Avira and Kaspersky, then

Kaspersky - Removal tool for Kaspersky Lab products
Avira only seems to have a registry cleanup tool - Avira Download Center | Download Antivirus for Windows

Reboot manually after running each program even if the program did its own reboot.
at the end, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

it will ask for a reboot - do that, and then test validation again
My System SpecsSystem Spec
07 Apr 2013   #83
winstonpinto

Windows 7 Home Basic 64bit
 
 

if i go to that site to validate my windows or run a mgadiag report,i see that my windows is activated but only for sometime..after sometime activation status is not available and same problem as before..
My System SpecsSystem Spec
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07 Apr 2013   #84
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote:
i see that my windows is activated but only for sometime..after sometime activation status is not available and same problem as before..
Please explain in more detail.
Does the site say that you are genuine or not?
WHEN does it turn non-genuine again?
My System SpecsSystem Spec
07 Apr 2013   #85
winstonpinto

Windows 7 Home Basic 64bit
 
 

when i run mgadiag and then go to system properties(right click on computer then properties) i can see below that my windows is activated.......but when i go to system properties again after sometime,it displays:
windows activation:
Status not available
product id:not available
same is the case when i visit the site...the site too doesnt give any info.but tells windows activation was interrupted message..but it activates my windows for short period of time and then same problem..
My System SpecsSystem Spec
07 Apr 2013   #86
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can only conclude that you have some form of malware embedded in the system - or that something you've deliberately installed is breaking activation. Such programs include registry cleaners and system tweakers, and occasionally system protection programs that were installed at the wrong time (TeaTimer from Spybot is a classic example of the latter)

I think I'd better point you at the malware forums and see if they can help you there - my malware skills aren't what they used to be.
System Security - Windows 7 Help Forums
Virus, Trojan, Spyware, and Malware Removal Logs Forum - BleepingComputer.com
Malware Removal - HijackThis Logs - Malwarebytes Forum

make sure that your read and follow the forum guidelines on what to post and how! many malware forums will lock or delete new threads that don't follow their guidelines.
My System SpecsSystem Spec
07 Apr 2013   #87
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
reg cleaner log

Hi lads sorry to but in,
Winston when you ran regcleaner,
it should have produced a log.
posting this might help.

Roy
My System SpecsSystem Spec
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 windows 7 non genuine issue




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