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Windows 7: Windows Update Error Code 490 & 80070490


20 Mar 2013   #51

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Tom - isn't that reference in CBS to the registry entry in the COMPONENTS hive?


My System SpecsSystem Spec
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20 Mar 2013   #52

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

The errors themselves are from the SOFTWARE hive but I'm not sure how it's all cross linked between COMPONENTS and SOFTWARE\...\Component Based Servicing. I suspected it might be an incorrect reference in the COMPONENTS hive and loaded the hive prior to running a SystemLook scan, but it didn't find anything:

Windows Update Error Code 490 & 80070490

My System SpecsSystem Spec
20 Mar 2013   #53

Windows 7
 
 

Awesome, here are the contents below. By the way, how does this stuff get messed up? Is it from a virus or something?
SystemLook.txt


My System SpecsSystem Spec
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20 Mar 2013   #54

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_02a11b071426b4be
CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_d7bc77f81fb842c2

are the two places where the string Microsoft-Windows-IE-Troubleshooters-Package appear in the COMPONENTS hive?
(the p!CBS_.... value)

(Note - that's an SP1 clean install updated. - similar results should appear for RTM?)
My System SpecsSystem Spec
24 Mar 2013   #55

Windows 7
 
 

So is there any hope for me? Do I have a virus that is preventing the fix?

One of the reasons I ask is last week my computer spammed a bunch of people on my yahoo email account.
My System SpecsSystem Spec
25 Mar 2013   #56

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Eric,

Sorry for the delay. I thought I had replied to this.

I've checked everywhere I can think of and still can't find where this error is being generated from. None of my searches have come back with anything out of the ordinary so I'm really starting to run short of ideas. Unless Noel has anything further to add then I'm afraid the only way forward is to do a repair install:

Repair Install

Tom
My System SpecsSystem Spec
25 Mar 2013   #57

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Nope - I'm lost in that part of the registry, still.
My System SpecsSystem Spec
25 Mar 2013   #58

Windows 7
 
 

Thanks guys I appreciate your help. I will just do a repair install as you suggest, but I am stuck on step 3:

It says:
Quote:
3. Do either step 4, 5, or 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.
How do I figure out which step is needed?

Also, I never recieved any installation software with my computer. It just told me to create a recovery disc. But it sounds like they provide the files to download, correct?
My System SpecsSystem Spec
25 Mar 2013   #59

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Always best to do the repair with the latest SP level - so either 4 or 5.
Yep - Windows 7 is the only OS for which this is true (luckily)!
My System SpecsSystem Spec
25 Mar 2013   #60

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

If you're having problems working out which edition and bitness of Windows you have, use Belarc Advisor www.belarc.com to detail the software installed (and a lot more!)
My System SpecsSystem Spec
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 Windows Update Error Code 490 & 80070490




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