Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update Error Code 490 & 80070490


09 Mar 2013   #1

Windows 7
 
 
Windows Update Error Code 490 & 80070490

Hi I was wondering if anyone knows how to fix this windows update problem. The pop up message said it was an error code of 80070490, but when I cancel that the main windows update window says Error code 490.
Name:  New Picture.jpg
Views: 28
Size:  34.6 KB

Please see the attached cbs folder. Thanks

Attachment 258610



My System SpecsSystem Spec
.

09 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have a number of problems in the registry - as far as I can see at present, there are no file problems.

Please copy the file C:\Windows\System32\config\COMPONENTS (no file extension) to your desktop, and then compress it.
Then upload the compressed file to your favoured fileshare site (SkyDrive or Dropbox would be fine) and post a link.

Either myself or Tom982 will then pick it up, and see what we can do with it.
My System SpecsSystem Spec
09 Mar 2013   #3

Windows 7
 
 

Thanks for your help. There was no COMPONENTS folder but there is this file. Is this what you are looking for?


I uploaded it to my website: here
My System SpecsSystem Spec
.


09 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello ericwoo and welcome to the forums

Thanks for the logs.

Before we continue, I would like you to backup your registry:

Backup the Registry | niemiro's Website

Open your start menu, and in the search box type regedit, when the results load, right click on regedit and select Run as administrator. From regedit, I would like you to navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

Right click on the Component Based Servicing key and select Permissions. Click Advanced, then select the Owner tab. On this list, click on your username (e.g. Mine is displayed as Tom (Tom-PC\Tom)) to select it, tick the box labelled Replace owner on subcontainers and objects then click Apply then OK.

Now, in this first permissions window, you should see a few entries in the Group or user names: box. Click on Administrators once to select it, then check that the Full Control (Allow) box is ticked, if it isn't then tick it. Then repeat this check for TrustedInstaller. Then click OK, and close regedit.

Download the attached file, ericwoo.reg and save it to your Desktop. Double-click on the file to run it. You will be asked to confirm whether you wish to merge this file to the registry, click Yes. Then reboot, run the SURT, and upload the CheckSUR.persist.log please!

Tom


Attached Files
File Type: reg ericwoo.reg (1.3 KB, 55 views)
My System SpecsSystem Spec
09 Mar 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(Thanks, Tom - I was going to take a more roundabout route to it )
My System SpecsSystem Spec
09 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
(Thanks, Tom - I was going to take a more roundabout route to it )
My pleasure What were you going to do with the COMPONENTS hive btw? I can't see anything in the CBS log that requires attention.
My System SpecsSystem Spec
09 Mar 2013   #7

Windows 7
 
 

I got stuck at "Replace owner on subcontainers and objects".

The window popped up and said "Registry Editors could not set owner on the key currently selected, or some of its subkeys."

I am wondering if I messed something up when following this a few times (Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2). It made me create a COMPONENTS.reg file if that helps.

Any idea?
My System SpecsSystem Spec
09 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Eric,

Just to confirm, did you run regedit as an administrator? If not, can you read through the instructions again please. If you did, continue with the instructions anyway

Tom
My System SpecsSystem Spec
09 Mar 2013   #9

Windows 7
 
 

I tried it again and ensured to run as admin, but it is still doing this. I realized that the Permissions tab says only the name "TrustedInstaller" has it's permission set at Full Control.

The other Names' permissions are set to Read which are: SYSTEM, Administrators (Eric-PC\Administrators), Users (Eric-PC\Users).

Should I just change Users (Eric-PC\Users) to Full Control?
My System SpecsSystem Spec
09 Mar 2013   #10

Windows 7
 
 

So I just disregarded this message and continued with the rest of the instructions. I clicked on the ericwoo.reg file and a message popped up saying:

Quote:
Cannot import C:\Users\Eric\Desktop\ericwoo.reg: The specified file is not a registry script. You can only import binary registry files from within the registry editor.
My System SpecsSystem Spec
Reply

 Windows Update Error Code 490 & 80070490




Thread Tools



Similar help and support threads for2: Windows Update Error Code 490 & 80070490
Thread Forum
Error 80070490 when doing Windows Update Windows Updates & Activation
Error 80070490 Windows Update Failure Windows Updates & Activation
Error code 80070490, Update 2790113 fails to install Windows Updates & Activation
Windows update Error 80070490 Windows Updates & Activation
Windows Update fails in Update Check. Error code C80003FA. Windows Updates & Activation
Bsod & Windows 7 Sp1 (ERROR_NOT_​FOUND 080070490) will not update BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:23 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33