Tried many things, still error 800736B3

Page 4 of 6 FirstFirst ... 23456 LastLast

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #31

    Some interesting errors there....
    from the update log....
    Code:
    2013-04-08 04:24:56:762 1008 86c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-04-08 04:24:58:556 1008 86c Setup WARNING: Cbs StartSession, error = 0x8007370B
    2013-04-08 04:24:58:556 1008 86c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x8007370B
    2013-04-08 04:24:58:556 1008 86c Setup FATAL: SelfUpdate check failed, err = 0x8007370B
    
    2013-04-08 09:25:02:501 1008 77c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2013-04-08 09:25:02:501 1008 77c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2013-04-08 09:25:02:501 1008 77c Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...uv4wuredir.cab: error 0x80190194
    
    2013-04-08 09:25:14:451 1008 77c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-04-08 09:25:16:245 1008 77c Setup WARNING: Cbs StartSession, error = 0x8007370B
    2013-04-08 09:25:16:245 1008 77c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x8007370B
    2013-04-08 09:25:16:245 1008 77c Setup FATAL: SelfUpdate check failed, err = 0x8007370B
    2013-04-08 09:25:16:245 1008 77c Agent   * WARNING: Skipping scan, self-update check returned 0x8007370B
    2013-04-08 09:25:16:245 1008 77c Agent   * WARNING: Exit code = 0x8007370B
    So the root update problem appears to be that the system can't evaluate the install status for the Update Agent
    This may be because of what we see in the CBS log...
    Code:
    2013-04-06 17:23:12, Error                 CSI    00000005 (F) Invalid attribute name found: [l:28{14}]"PublicKmyToken"[gle=0x80004005]
    2013-04-06 17:23:12, Error                 CSI    00000006@2013/4/6:21:23:12.256 (F) d:\win7sp1_gdr\base\wcp\identity\id_baseidentity.cpp(1263): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0
    [gle=0x80004005]
    2013-04-06 17:23:12, Error                 CSI    00000007 (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #99357# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:312{156}]"6b5819de600853a49507704bd68a01d1, Culture=neutral, Version=6.1.7600.21062, PublicKmyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS")
    [gle=0xd0150017]
    2013-04-06 17:23:12, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
    2013-04-06 17:23:12, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
    2013-04-06 17:23:12, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
    2013-04-06 17:23:12, Info                  CBS    Startup processing thread terminated normally
    That's actually not very difficult to fix - but it is fiddly without CheckSUR's aid
    The error actually lies in the registry.

    Please upload your C:\Windows\system32\config\components file (probably around 40MB) after compressing it - not that it's likely to be too big for the forum, so you'll have to upload it to a fileshare site such as SKydrive or DropBox and post a link.
    Then I'll check through it as much as possible, and send it back - hopefully fixed :)
      My Computer


  2. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #32

    Sorry for the delay.
    Here's the requested file:
    https://dl.dropboxusercontent.com/u/...components.zip
      My Computer


  3. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #33

    Any headway on this?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #34

    Ooops! fell off my radar!

    I'll get back to you in an hour or so...
      My Computer


  5. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #35

    K, thanks!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #36

    I've uploaded a file - test2kmy.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.

    Right-click on the saved file and select Extract all....
    This will place a new folder test2kmy in the same place - with one file inside it... test2kmy.reg

    Open an Elevated Command Prompt, and run the following command

    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

    now right-click on the test2kmy.reg rile, and select Merge.

    Accept the warnings - and you should get a 'success' message.

    Now in the Command Prompt window, run the following command

    REG UNLOAD HKLM\COMPONENTS

    reboot

    once rebooted, run the CheckSUR tool again, and post the new CheckSUR.log file.

    Also - what happens if you now attempt to run SFC /SCANNOW from an Elevated Command Prompt?
      My Computer


  7. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #37

    Merging the reg entry was not successful:
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #38

    Did you get 'success' messages from the two commands? (especially the first? (REG LOAD...))
      My Computer


  9. Posts : 30
    Windows 7 Home Premium 64bit
    Thread Starter
       #39

    Nope, that screenshot just now is supposed to be the Success. So its a no go on that one Noel.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #40

    This is how the Command prompt for the 'REG LOAD command should have processed....

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Windows\system32>reg load hklm\components c:\windows\system32\config\componen
    ts
    The operation completed successfully.
    C:\Windows\system32>
    Please try it again - do you get the same response or not?

    If you do, try the Merge again.
      My Computer


 
Page 4 of 6 FirstFirst ... 23456 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:37.
Find Us