Blank Page when when trying to update other microsoft products.


  1. Ryan Hayward
    Posts : 3
    Windows 7 64 bit
       New #1

    Blank Page when when trying to update other microsoft products.


    Hi guys,
    I've been trying to get updates for microsoft office.
    If I open up Windows Updates and choose " Get updates for other products"
    It takes me to a blank page at Microsoft Update
    I have never had this issue in the past. I have last night restored my computer back to factory settings. I can get windows updates but not updates for other products.
    Any suggestions?


    I have tried disabling my security suite.
    Could the problem be I am using IE 10 with windows 7? Generally after an install, I just use IE 8 or 9 and I have never had this problem surface before...
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  3. Ryan Hayward
    Posts : 3
    Windows 7 64 bit
    Thread Starter
       New #2

    On the windows update page its got " Get updates for other microsoft products". Click the link that says " Find out more"
    When I click it it goes to a blank page....
      My Computer
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  4. Ryan Hayward
    Posts : 3
    Windows 7 64 bit
    Thread Starter
       New #3

    Problem has now been resolved. I had to choose compatability view with the new web browser and this time the page reloaded and displayed successfully. I'm putting this here for anybody else with this problem.

    Compatibility view is at top of page, right in the middle. (IE 10)
    Last edited by Ryan Hayward; 23 Mar 2013 at 02:35.
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer
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