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Windows 7: Unable to activate System Restore


14 Mar 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Unable to activate System Restore

I don't know if this was an issue before installing SP1, but afterward I happened to notice it. I went to Control Panel > System > Advanced system settings > System Properties > System Protection. The list of available drives looked like this:

Quote:
RECOVERY
(F: ) Iomega HDD
(C: ) OS (System)
OS (C: ) (Missing)
The "missing" item is a little odd, but I then did the following:
  • Clicked (C: ) OS (System)
  • Clicked the Configure... button where it says "Configure restore settings, manage disk space, and delete restore points"
  • Chose "Restore system setting and previous versions of files"
  • Moved the "Max Usage" slider to 12%
  • Clicked Apply
And this error popped up:

Quote:
There was an unexpected error in the property page:
The filename, directory name, or volume label syntax is incorrect.
(0x8007007B)

Please close the property page and try again.
I rebooted and tried again, with the same result.

Any idea what's going on?

My System SpecsSystem Spec
.

14 Mar 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi Cbiweb

Can you upload an image of your disk management

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
14 Mar 2013   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try this - in an elevated command prompt type or paste this command:

vssadmin resize shadowstorage /For=C: /On=C: /MaxSize=12%
My System SpecsSystem Spec
.


14 Mar 2013   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by whs View Post
Try this - in an elevated command prompt type or paste this command:

vssadmin resize shadowstorage /For=C: /On=C: /MaxSize=12%
"Successfully resized the shadow copy storage association" - Seems to have worked.



Quote   Quote: Originally Posted by VistaKing View Post
Hi Cbiweb

Can you upload an image of your disk management
Here you go...


Attached Thumbnails
Unable to activate System Restore-diskmanagement_cbiweb.png  
My System SpecsSystem Spec
14 Mar 2013   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Looks like we are making progress. Now if you want to check what restore points you have, the command is:

vssadmin list shadows
My System SpecsSystem Spec
15 Mar 2013   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks, whs. It's good that I can do those things, at least I know that system restore is working as it should, but now I'd like to find out what's causing the problem as described in my opening post. Any ideas?
My System SpecsSystem Spec
15 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Interesting you should mention this - I hardly ever look at that, so when I checked, I was surprised to find the same status here.

Monitoring is switched on, but the space allocation is 0 - and attempting to change it gives a 7b error.
Attempting to turn off monitoring gives a 0x8100010b error.

Looking in the Event log (as advised by the 10b error)
gives
Code:
Log Name:      Application
Source:        SPP
Date:          15/03/2013 09:22:11
Event ID:      16388
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      NoelAsus-PC
Description:
Failed to delete shadow copy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3 on volume \\?\Volume{2bc8d7d0-2a4c-11e2-8092-806e6f6e6963}\.  VSS error:  The specified object was not found. (0x80042308)  User action Retry the deletion or examine the event log for related VSS entries.
Event Xml:
<Event xmlns="Error">
  <System>
    <Provider Name="SPP" />
    <EventID Qualifiers="0">16388</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-03-15T09:22:11.000000000Z" />
    <EventRecordID>37296</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NoelAsus-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\\?\Volume{2bc8d7d0-2a4c-11e2-8092-806e6f6e6963}\</Data>
    <Data>\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3</Data>
    <Data>The specified object was not found. (0x80042308)</Data>
    <Binary>0000000043240000212400000000000042BEB7C79AB23D79A6E400000000000000000000</Binary>
  </EventData>
</Event>

I have no problems on this system that I'm aware of - and SP1 was installed 18 months ago.

I'll have a hunt and see if I can work out what's causing this.
My System SpecsSystem Spec
15 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hunting through the registry it seems that the GUID referred to relates to drive E: (!) - which does exist on my system, and appears in the System Restore listing as being switched off.

Switching the monitoring of E: on removes the OS (C:) (Missing) entry - switching the monitoring off again seems to have turned the trick :)
My System SpecsSystem Spec
15 Mar 2013   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Tried your method, NoelDP, but no go. So I switched off monitoring of OS (C:) (Missing), which made it disappear entirely, and now I can set the Max Usage setting with no errors. Very odd. Thanks for the nudge in the right direction.
My System SpecsSystem Spec
15 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Glad to be of assistance!
My System SpecsSystem Spec
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 Unable to activate System Restore




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