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Windows 7: Windows Version Info & Not Genuine Keep Coming Then Going Away?


14 Mar 2013   #1

Windows 7 Premium 64 Bit
 
 
Windows Version Info & Not Genuine Keep Coming Then Going Away?

Hello,

All of a sudden I started having this issue where my Windows Version Info on the desktop & Not Genuine Box Keep Coming Then Going Away? As soon as I right click on Computer and select properties it disappears as says its genuine? Does anyone know how to fix this?

Thank You.

My System SpecsSystem Spec
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15 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden
My System SpecsSystem Spec
15 Mar 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The symptoms you are describing are typical of a race condition.
Such problems are usually the result of malware, or over-zealous security software/settings.

What Anti-Virus do you have installed?
What other Anti-Virus products have EVER been installed?
What other security software is currently installed?

When was the last time you ran a full system scan with your anti-virus - with updated definitions?
My System SpecsSystem Spec
.


15 Mar 2013   #4

Windows 7 Premium 64 Bit
 
 

Thank You,

It did start happening after I installed the newest version of Microsoft Security Essentials which is the only software besides Spyware Blaster 5.0 that I have used on this computer. I did download and run: Windows6.1-KB947821-v26-x64.msu (Microsoft Update Standalone Package) last night and the issue has not happened since? If it happens again, Is it safe to post the results from the MGADiag utility?

Thanks Again
My System SpecsSystem Spec
15 Mar 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Yes, it is safe to post the report if you continue having problems.

Regards,
Golden
My System SpecsSystem Spec
16 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Since you ran the CheckSUR tool, please post the CheckSUR log file - C:\Windows\logs\CBS\CheckSUR.log

It will tell us if it found anything, and if there's anything left to do that it knows of.
My System SpecsSystem Spec
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 Windows Version Info & Not Genuine Keep Coming Then Going Away?




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