Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Version Info & Not Genuine Keep Coming Then Going Away?

14 Mar 2013   #1
Rockit

Windows 7 Premium 64 Bit
 
 
Windows Version Info & Not Genuine Keep Coming Then Going Away?

Hello,

All of a sudden I started having this issue where my Windows Version Info on the desktop & Not Genuine Box Keep Coming Then Going Away? As soon as I right click on Computer and select properties it disappears as says its genuine? Does anyone know how to fix this?

Thank You.


My System SpecsSystem Spec
.

15 Mar 2013   #2
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden
My System SpecsSystem Spec
15 Mar 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The symptoms you are describing are typical of a race condition.
Such problems are usually the result of malware, or over-zealous security software/settings.

What Anti-Virus do you have installed?
What other Anti-Virus products have EVER been installed?
What other security software is currently installed?

When was the last time you ran a full system scan with your anti-virus - with updated definitions?
My System SpecsSystem Spec
.


15 Mar 2013   #4
Rockit

Windows 7 Premium 64 Bit
 
 

Thank You,

It did start happening after I installed the newest version of Microsoft Security Essentials which is the only software besides Spyware Blaster 5.0 that I have used on this computer. I did download and run: Windows6.1-KB947821-v26-x64.msu (Microsoft Update Standalone Package) last night and the issue has not happened since? If it happens again, Is it safe to post the results from the MGADiag utility?

Thanks Again
My System SpecsSystem Spec
15 Mar 2013   #5
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

Hi,

Yes, it is safe to post the report if you continue having problems.

Regards,
Golden
My System SpecsSystem Spec
16 Mar 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Since you ran the CheckSUR tool, please post the CheckSUR log file - C:\Windows\logs\CBS\CheckSUR.log

It will tell us if it found anything, and if there's anything left to do that it knows of.
My System SpecsSystem Spec
Reply

 Windows Version Info & Not Genuine Keep Coming Then Going Away?




Thread Tools





Similar help and support threads
Thread Forum
Not a genuine version of windows
Hey it would be the best if someone could please help me with this problem i would appreciate it so so much. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0x80070002...
Windows Updates & Activation
Windows 7 hanging AND getting Not a genuine version if networked
I started hitting this problem last week. My PC just freezes. Can't do anything. I have to do a hard reset with the power button to reboot. Once I've rebooted and logged in I have a few minutes at best before things will freeze up again. This is consistent. It is not always consistent that I...
General Discussion
This version of Windows may not be genuine problems
I've read many posts relating to this problem and nothing seems to work. I bought my machine "used" from a former co-worker whom I can no longer get in contact with. I have no idea if he installed a genuine copy of Windows 7 Ultimate x64. It's been fine for approx. 4 years but now gives me the...
Windows Updates & Activation
Windows 7 Genuine Issue (includes diagnostic info)
I've recently "inherited" a laptop from my father, who on a whim decided that the 17" screen (which was essential in the previous purchase) was now too big and he needed something compact to travel. Only problem is that he is dedicated to the cause of causing computer problems, and now I've got...
Windows Updates & Activation
I have Lost my Genuine version of Windows
Hello EveryOne , I am a new member here and I would be very grateFul if you help me with my big problem that I caused mySelf :cry: :cry: :cry:. My problem is as follows : I have a laptop HP 620 with Windows Professionnal 64 bits (genuine) running on it , as I have only one partition which is...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App