Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Update services not running

15 Mar 2013   #1
I7IZi

Windows 7
 
 
Update services not running

Hello!
Just finished a reactivation of Windows 7 Pro and now update manager is not working properly, had to reactivate after cloning and upgrading hard drive. I tried restarting the system as the update manager directed me to do. I have tried running the "System Update Readiness Tool" from Microsoft and received the following error code "0xc8000247". I also ran "sfc /scannow" and it reported that "Windows Resource Protection found corrupt files but was unable to fix some of them". Details are attached in the zipped CBS log.

Thank you for your help!


My System SpecsSystem Spec
.
15 Mar 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sounds like the Crypto services may be having a problem.
There are no problems evident in the CBS log - although there are some anomalies in it that may indicate that it's not working properly.




Please run the following commands in an Elevatedcommand prompt window, and copy/paste the results to your reply, together witha new MGADiag report.



NET START CRYPTSVC
SC QC CRYPTSVC
SC QUERYEX CRYPTSVC


Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

My System SpecsSystem Spec
16 Mar 2013   #3
I7IZi

Windows 7
 
 

Hello Noel!
Thank you for your speedy reply. I'm not in front of the PC right now, I'm working on it for a client and the issues that it's having are a little outside of my expertise and I appreciate your help. I will be meeting with my client again possibly later this day and will post the results of the above commands. Also, the "Not Genuine" warning has returned. I went through the reactivation process with him yesterday and it appeared that we had solved that issue, the "My Computer" properties said that it was activated and MGAdiag stated that Windows was genuine so I left it thinking the issue was resolved.
My System SpecsSystem Spec
.

16 Mar 2013   #4
I7IZi

Windows 7
 
 

Hello Noel!
I attached a txt file with the output of the above commands.
My System SpecsSystem Spec
17 Mar 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ahah!

This may simplybe caused by a bad set of Intel Rapid Storage Technology drivers -



Installing theIntel Rapid Storage Drivers

try downloadingand installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730



(you want theiata_enu.exe download)



Once complete,please reboot twice, then post another MGADiag report.

My System SpecsSystem Spec
17 Mar 2013   #6
I7IZi

Windows 7
 
 

Here is the new MGAdiag report. Rebooted twice after the driver installation. Thank you again for your help Noel.
My System SpecsSystem Spec
17 Mar 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's fixed the MGADiag problem, at least

Now open Windows Update and do a Check for Updates - what happens?
Try installing only the oldest update - what happens?
My System SpecsSystem Spec
21 Mar 2013   #8
I7IZi

Windows 7
 
 

Noel, thank you for your help. The issue has been resolved and updates have installed with little trouble. Marking the thread as solved.
My System SpecsSystem Spec
21 Mar 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great news!
Thanks for letting us know - good luck
My System SpecsSystem Spec
Reply

 Update services not running




Thread Tools




Similar help and support threads
Thread Forum
Help with Windows Update Error: Windows Update Services not running.
Hello, can someone please help me with my problems about Windows Update I have tried to run Windows Update on my computer and received the following error message: I have also tried Farbar Service Scanner and i got this file Any help and suggestions would be greatly appreciated!
Windows Updates & Activation
1 or more audio services not running
I went to trouble shooter and when prompted I attempted to start them. The attempt failed. I am lost. I have Windows 7 Ultimate 32bit:sick:
Sound & Audio
Services running
I notice these 3 services are always running. Is it necessary or can I disable them?
General Discussion
Is this too many services running?
I don't know how you can see how much memory a service is running, ( Does it relate to the amount of memory a Process is taking? ) but I noticed I have alot running. Could this large amount be slowing my computer? Is there a program that will scan for shady Services, or show me which ones are using...
Performance & Maintenance
What services do i need running ??
if this does matter , im just a home user dont use fax machine (printer will be) i dont do anything in the way of office work mainly surf the net so im sorry but i took pictures of my services , but is there any on here that are just bieng used and dont need to be ?? i have put the pictures...
Performance & Maintenance
How many services do you have running after startup?
Hi all Just curious to know how many services people seem to have running once they have booted up. I have just done a fresh install and i find myself having 41 processes running after startup. I have gone through the menu and set a few to manual as things like the team viewer service etc i...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App