Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black Screen after login in Windows 7


22 Mar 2013   #21

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - let's have a look at the SPLDR settings....


Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

My System SpecsSystem Spec
.

22 Mar 2013   #22

Windows 7 Home Premium 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
DisplayName REG_SZ Security Processor Loader Driver
ErrorControl REG_DWORD 0x3
Start REG_DWORD 0x0
Type REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
0 REG_SZ Root\LEGACY_SPLDR\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1
INITSTARTFAILED REG_DWORD 0x1


C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
DR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
Service REG_SZ spldr
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x0
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ Security Processor Loader Driver
Capabilities REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control


C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
VC
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP
SVC
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
My System SpecsSystem Spec
25 Mar 2013   #23

Windows 7 Home Premium 64bit
 
 

Did they reveal anything?
My System SpecsSystem Spec
.


25 Mar 2013   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I knew I'd lost a thread somewhere!
Those values are all normal.
Please run SFC /SCANNOW and post the CBS.log
Please also
download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and post it
My System SpecsSystem Spec
25 Mar 2013   #25

Windows 7 Home Premium 64bit
 
 

Here is the CBS.log

I tried running the CheckSUR tool but it wouldn't run in Safe Mode.


Attached Files
File Type: log CBS.log (649.0 KB, 3 views)
My System SpecsSystem Spec
25 Mar 2013   #26

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No significant errors in there at all.
Perhaps the Event Log will give us some clues.
Try copying the following files to the desktop.
C:\Windows\System32\winevt\Logs\Application.evtx
C:\Windows\System32\winevt\Logs\System.evtx

If it works - it shouldn't - then delete the originals

If it doesn't work, then run the following command in an Elevated Command Prompt

NET STOP EVENTLOG

copy the files, and then run the following command

NET START EVENTLOG

zip the files up, and post them to your reply
My System SpecsSystem Spec
25 Mar 2013   #27

Windows 7 Home Premium 64bit
 
 

I delete the files that are in the folder, right? That's what you meant by the originals? Because I was able to copy the files to the desktop.

When I was trying to delete it, it said the file was in use.
My System SpecsSystem Spec
25 Mar 2013   #28

Windows 7 Home Premium 64bit
 
 

I have attached the two files I copied.


Attached Files
File Type: rar Desktop.rar (2.01 MB, 2 views)
My System SpecsSystem Spec
25 Mar 2013   #29

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

One thing that stands out in the logs is the huge number of errors related to an Office Click-to-run installation.

Are you actually using that, or is it in some sort of limbo state?
My System SpecsSystem Spec
25 Mar 2013   #30

Windows 7 Home Premium 64bit
 
 

Im not using it. It come with the laptop but I don't use it. I think my wife clicked on it before instead of MS Office. Should I just remove it?
My System SpecsSystem Spec
Reply

 Black Screen after login in Windows 7




Thread Tools



Similar help and support threads for2: Black Screen after login in Windows 7
Thread Forum
Black screen between Windows starting and login screen General Discussion
Windows 7 black screen after login BSOD Help and Support
I get black screen after booting windows 7 before login BSOD Help and Support
Black screen after windows start up doesn't go to login screen BSOD Help and Support
Windows 7 black screen after login General Discussion
Black login screen, only a cursor Windows 7 x64 BSOD Help and Support
Black Screen for 5-10 seconds before windows login scre General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:44 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33