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Windows 7: error 9c48

15 Mar 2013   #1
sakis

windows home premium 64bit
 
 
error 9c48

Attachment 259509
i cant install one important update. apears error 9C48.
please help me. thank you in advance.
i tryed many solution but nothing has solved the problam. also the fix it. and i cant uninstall the IE9 it writes that i dont have this access.


My System SpecsSystem Spec
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15 Mar 2013   #2
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Sakis and welcome to the forums

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


Tom
My System SpecsSystem Spec
16 Mar 2013   #3
sakis

windows home premium 64bit
 
 
thanks for replying tom

Attachment 259569
hello tom.
i am very thankfull about your help and the wellcoming. i hope i had followed your instructions correctly because i have not big experience in pc. waiting for your news. thank you very much again and my best regards.
My System SpecsSystem Spec
.

16 Mar 2013   #4
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Sakis,

You did it all perfectly, great job!

Code:
 Found 3 errors
 Fixed 3 errors
Does Windows Update work now?

Tom
My System SpecsSystem Spec
16 Mar 2013   #5
sakis

windows home premium 64bit
 
 

everythink works perfect now!!! thank you very much tom. you are great. let me ask you if its possible to talk in forum saying a simble hello and not only for pc problems. thank you again i am gratefull.
My System SpecsSystem Spec
16 Mar 2013   #6
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Sakis,

That's great news! Thanks for posting back the results.

There's loads of ways to just have a chat with people here. You can PM (private message) any user, for example to PM me, you would click on my name then select Send a private message to tom982. The same applies for other members though.

Or we have a forum just for having a chat with people, the Chillout Room: Chillout Room - Windows 7 Help Forums

The Today thread is particularly active: Today [11]

Feel free to stop by any time you want

Tom
My System SpecsSystem Spec
16 Mar 2013   #7
sakis

windows home premium 64bit
 
 

dear tom
i click on your name but i cant find the pm selection. any way i just want to say thanks again and that if you come ever to greece it would be good to know eatchother. bye and have nice time.
My System SpecsSystem Spec
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