Windows 7: Cannot install IE10 Update!

TBoyd · 16 Mar 2013

No problem, Tom. I just got back home. Thanks for sticking with this.

Here's the SFCFix.txt;

Code:

 SFCFix version 1.3.2.0 by niemiro.
Start time: 2013-03-17 03:47:44.509
Using .zip script file at C:\Users\Carib Photography\Desktop\SFCFix.zip
 
 
TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
TakePermissions:: directive completed successfully.
 
 
CopyFiles::
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qdvd.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67\qdvd.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qdv.dll to \\?\C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24\qdv.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\quartz.dll to \\?\C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8\quartz.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\rdpdd.dll to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed\rdpdd.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qcap.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a\qcap.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\PushPrinterConnections.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9\PushPrinterConnections.exe.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\query.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682\query.exe.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qappsrv.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682\qappsrv.exe.
CopyFiles:: directive completed successfully.
 
 
RestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
RestorePermissions:: directive completed successfully.
 
 
Successfully processed all directives.
SFCFix version 1.3.2.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2013-03-17 03:47:45.382
----------------------EOF-----------------------

The new CBS log is attached.

NoelDP · 17 Mar 2013

That looks like it worked, to me

(thanks, Tom - I was out longer than I thought)

Please doublecheck by running CheckSUR again and posting the CheckSUR logs

TBoyd · 17 Mar 2013

Thanks, Tom & Noel.

I haven't tried installing IE 10 yet. Should I try it now?

If this process fixed the problem - many thanks! Can either of you tell me what was the actual cause? Was it file corruption?

Latest CBS log is attached.

NoelDP · 17 Mar 2013

The CheckSUR is clear

As to cause....
file corruption? - yes.
The question is what was the cause of the file corruption?
All the affected files are from SP1 - either from the original disk or the SP install - so it's possible that the problem has been present from that time, if the install media weren't perfect, or a RAM problem existed at the time.

It's certainly worth attempting IE10 now - first do another manual Check for Updates to make sure that nothing else is detected.

tom982 · 17 Mar 2013

Hi Tom,

No errors detected is always a nice thing to see!

I can't see anything of concern in your CBS log and your CheckSUR log is clean so in theory, the update should install now. But Windows Update can be a right pain sometimes so who knows! Try installing the update and let us know how you get on.

There was file corruption on your computer, which we fixed, but at this stage it is impossible to tell whether it caused your problem or not as we haven't tried updating. My money is on that being the cause though

Tom

TBoyd · 17 Mar 2013

The IE 10 update was successful! Thanks much!

Layback Bear · 17 Mar 2013

Because I follow Noels and Toms work, it is very interesting. I do have a question.

Would doing a sfc /scannow before doing a SP-1 or I.E. 10 download and install help?

NoelDP · 17 Mar 2013

It's possibly a good idea before any SP install - but I wouldn't bother for a small update install (which is really what IE10 is, for all the hype)

NoelDP · 17 Mar 2013

Quote: Originally Posted by TBoyd

The IE 10 update was successful! Thanks much!

Great!

Have fun

Layback Bear · 17 Mar 2013

Thank you Noel.
Happy computing TBoyd.

Windows 7: Cannot install IE10 Update!

Cannot install IE10 Update! problems?