Cannot install IE10 Update!

I have tried numerous times to install IE10. I have researched this issue thoroughly & have found no answer, All other updates will install - no problem. All my drivers are up-to-date. I even resorted to the MS "Fixit" to no avail.

The event viewer reads:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 3/15/2013 12:57:29 PM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Computer: QX9650
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2013-03-15T16:57:29.682012200Z" />
<EventRecordID>499277</EventRecordID>
<Correlation />
<Execution ProcessID="1576" ThreadID="5236" />
<Channel>System</Channel>
<Computer>QX9650</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x80070643</Data>
<Data Name="updateTitle">Internet Explorer 10 for Windows 7 for x64-based Systems</Data>
<Data Name="updateGuid">{5F84379F-7C14-472F-B560-62A0CDEC6F31}</Data>
<Data Name="updateRevisionNumber">202</Data>
</EventData>
< /Event>

I researched the error code & there are references to this code occurring with .Net Framework & SP1 updates, which had remedies I tried, but it doesn't solve the problem.

I usually can solve any of my PC issues on my own, but this one has me baffled.

BTW - I do not get an error code on the message box that says installation failed. It goes through the installation process, then reads "restarting programs" before getting the installation failed message.

I also tried installing with a clean boot - still no good. Also ran sfc /scannow.

I have no other issues with my PC other than this one! Please advise.

I have now attached the CBS.zip per posting instructions.

Also, the installation error code I get through Win Update is 9C59

Hello TBoyd,

Help us to help you :)

Windows Update Posting Instructions

Without the information, your guess is as good as mine!

Tom

Please post the CheckSUR log as requested.

The CBS log shows the following errors:

Code:

 Line 3432: 2013-03-15 22:12:10, Info                  CSI    00000327 [SR] Beginning Verify and Repair transaction
 Line 3433: 2013-03-15 22:12:10, Info                  CSI    00000328 [SR] Cannot repair member file [l:14{7}]"qdv.dll" of Microsoft-Windows-DirectShow-DV, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3434: 2013-03-15 22:12:10, Info                  CSI    00000329 [SR] Cannot verify component files for Microsoft-Windows-IE-NetworkInspection, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
 Line 3435: 2013-03-15 22:12:10, Info                  CSI    0000032a [SR] Cannot repair member file [l:52{26}]"PushPrinterConnections.exe" of Microsoft-Windows-Printing-ClassInstallerAndPrintUI-PMCPPC, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3436: 2013-03-15 22:12:10, Info                  CSI    0000032b [SR] Cannot repair member file [l:18{9}]"query.exe" of Microsoft-Windows-TerminalServices-CommandLineTools, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3437: 2013-03-15 22:12:10, Info                  CSI    0000032c [SR] Cannot repair member file [l:22{11}]"qappsrv.exe" of Microsoft-Windows-TerminalServices-CommandLineTools, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3438: 2013-03-15 22:12:10, Info                  CSI    0000032d [SR] Cannot repair member file [l:18{9}]"rdpdd.dll" of Microsoft-Windows-TerminalServices-RDP-DisplayDriver, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3439: 2013-03-15 22:12:10, Info                  CSI    0000032e [SR] Cannot repair member file [l:16{8}]"qcap.dll" of Microsoft-Windows-DirectShow-Capture, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I'm going to be out for most of the day - if Tom hasn't posted a fix for these, I'll check for the CheckSUR log when I get back in, and post a fix then.

Hi TBoyd,

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a files should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
   
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
7. Run the System Update Readiness Tool (SURT) again.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter afterwards:
   
   sfc /scannow
   
4. Then upload your CBS folder please.

Tom

Hello Tom,

If you haven't already, you might see if you may be able to install IE10 using the standalone .exe installer in OPTION TWO of the tutorial below.

Internet Explorer 10 - Install or Uninstall in Windows 7

Hope this helps, :)
Shawn

Hi Tom,

All of those errors are due to pure idiocy on my part, sorry about that! Let's try again:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a files should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run another SFC and post the CBS log please.

Tom