Cannot install IE10 Update!

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  1. TBoyd
    Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       New #11

    Retry results


    No problem, Tom. I just got back home. Thanks for sticking with this.

    Here's the SFCFix.txt;

    Code:
     SFCFix version 1.3.2.0 by niemiro.
Start time: 2013-03-17 03:47:44.509
Using .zip script file at C:\Users\Carib Photography\Desktop\SFCFix.zip
 
 
TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
TakePermissions:: directive completed successfully.
 
 
CopyFiles::
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qdvd.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67\qdvd.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qdv.dll to \\?\C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24\qdv.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\quartz.dll to \\?\C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8\quartz.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\rdpdd.dll to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed\rdpdd.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qcap.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a\qcap.dll.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\PushPrinterConnections.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9\PushPrinterConnections.exe.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\query.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682\query.exe.
Successfully copied file \\?\C:\Users\Carib Photography\AppData\Local\niemiro\Archive\qappsrv.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682\qappsrv.exe.
CopyFiles:: directive completed successfully.
 
 
RestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-directshow-dv_31bf3856ad364e35_6.1.7601.17514_none_5afccbb236c20f24
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.1.7601.17514_none_698e475b97512fc9
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-t..es-commandlinetools_31bf3856ad364e35_6.1.7601.17514_none_42d65ed50fa3c682
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.17514_none_42b1da626b987aed
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-directshow-core_31bf3856ad364e35_6.1.7601.17514_none_0eeae7a238e677c8
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-directshow-capture_31bf3856ad364e35_6.1.7601.17514_none_bae08d1e7dcccf2a
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17514_none_562994bd321aac67
RestorePermissions:: directive completed successfully.
 
 
Successfully processed all directives.
SFCFix version 1.3.2.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2013-03-17 03:47:45.382
----------------------EOF-----------------------

    The new CBS log is attached.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    That looks like it worked, to me :)
    (thanks, Tom - I was out longer than I thought)

    Please doublecheck by running CheckSUR again and posting the CheckSUR logs
      My Computer
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  4. TBoyd
    Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       New #13

    Thanks, Tom & Noel.

    I haven't tried installing IE 10 yet. Should I try it now?

    If this process fixed the problem - many thanks! Can either of you tell me what was the actual cause? Was it file corruption?

    Latest CBS log is attached.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #14

    The CheckSUR is clear :)

    As to cause....
    file corruption? - yes.
    The question is what was the cause of the file corruption?
    All the affected files are from SP1 - either from the original disk or the SP install - so it's possible that the problem has been present from that time, if the install media weren't perfect, or a RAM problem existed at the time.

    It's certainly worth attempting IE10 now - first do another manual Check for Updates to make sure that nothing else is detected.
      My Computer
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  7. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #15

    Hi Tom,

    No errors detected is always a nice thing to see!

    I can't see anything of concern in your CBS log and your CheckSUR log is clean so in theory, the update should install now. But Windows Update can be a right pain sometimes so who knows! Try installing the update and let us know how you get on.

    There was file corruption on your computer, which we fixed, but at this stage it is impossible to tell whether it caused your problem or not as we haven't tried updating. My money is on that being the cause though :)

    Tom
      My Computer
    Quote Quote

  8. TBoyd
    Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       New #16

    Success!


    The IE 10 update was successful! Thanks much!
      My Computer
    Quote Quote

  10. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #17

    Because I follow Noels and Toms work, it is very interesting. I do have a question.

    Would doing a sfc /scannow before doing a SP-1 or I.E. 10 download and install help?
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #18

    It's possibly a good idea before any SP install - but I wouldn't bother for a small update install (which is really what IE10 is, for all the hype)
      My Computer
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #19

    TBoyd said:
    The IE 10 update was successful! Thanks much!
    Great!

    Have fun :)
      My Computer
    Quote Quote

  13. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #20

    Thank you Noel.
    Happy computing TBoyd.
      My Computer
    Quote Quote

 
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