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Windows 7: Mum not found in the KB cab

04 May 2013   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You're running with Window Mail installed, right?
Code:
 Line 7051: 2013-05-04 00:45:02, Info                  CSI    00000310 [SR] Repairing 1 components
 Line 7052: 2013-05-04 00:45:02, Info                  CSI    00000311 [SR] Beginning Verify and Repair transaction
 Line 7055: 2013-05-04 00:45:02, Info                  CSI    00000313 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7058: 2013-05-04 00:45:02, Info                  CSI    00000315 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7059: 2013-05-04 00:45:02, Info                  CSI    00000316 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
 Line 7064: 2013-05-04 00:45:02, Info                  CSI    00000319 [SR] Could not reproject corrupted file [ml:520{260},l:66{33}]"\??\C:\Program Files\Windows Mail"\[l:16{8}]"msoe.dll"; source file in store is also corrupted
 Line 7069: 2013-05-04 00:45:02, Info                  CSI    0000031b [SR] Repair complete
.... in which case that error would be expected

However - outside the SFC report, these errors appear....
Code:
2013-05-04 00:05:23, Info                  CSI    00000008 CSI Store 4236720 (0x000000000040a5b0) initialized
2013-05-04 00:05:23, Info                  CBS    Session: 30296088_77177967 initialized by client DISM Package Manager Provider.
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-05-04 00:05:24, Info                  CBS    Expecting attribute name [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Failed to get next element [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-05-04 00:05:24, Info                  CBS    Warning: Unrecognized packageExtended attribute.
...which I don't remember seeing before?

Perhaps another CheckSUR run is called for - it may be able to point us in the right direction as to what the problem is.
Please also post a copy of the C:\Windows\windowsupdate.log file - it may help.


My System SpecsSystem Spec
.
06 May 2013   #52
65c02

Windows 7 Enterprise x64
 
 

Hi Noel,

Yes, right, Windows Mail is running so I guess that's why it couldn't replace it.

Executed CheckSUR, here is the CBS.log:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-06 18:25

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 482
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

and also the windows update log..

Thanks!
My System SpecsSystem Spec
06 May 2013   #53
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is normal for a system with IE10 installed - the 'errors' aren't 'fixable'. MS is said to be working on a solution to the flags.


I can't find any entries in the Windowsudate log that correspond to the ones I posted above - maybe they are from something else.

The entries in the log that I think are relevant are these....
Code:
2013-05-04 01:29:14:770 4440 17dc Handler CBS package identity: Package_for_KB2790113~31bf3856ad364e35~amd64~~6.1.1.1
2013-05-04 01:29:14:770 4440 17dc Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\20a0241289deea96b9f0b7d45706bc13, workingdir=C:\Windows\SoftwareDistribution\Download\20a0241289deea96b9f0b7d45706bc13
2013-05-04 01:29:25:162 4440 eec Handler FATAL: CBS called Error with 0x8007371b, 
2013-05-04 01:29:25:162 1564 c38 AU >>##  RESUMED  ## AU: Installing update [UpdateId = {F92C8766-DA08-4E0D-841D-1F36D3270CD3}]
2013-05-04 01:29:25:162 4440 17dc Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8007371b
2013-05-04 01:29:25:162 1564 c38 AU   # WARNING: Install failed, error = 0x8007371B / 0x8007371B
Unfortunately, that's more recent than any data from the CBS.log you posted - can you please post a new CBS.log - and check that it contains the appropriate times?? (if not, post the persist.cab file for that period)
My System SpecsSystem Spec
.

06 May 2013   #54
65c02

Windows 7 Enterprise x64
 
 

Would this persistent CBS.log help?
My System SpecsSystem Spec
06 May 2013   #55
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nope - that's the CheckSUR history.
Lets grab the whole folder....

Copy the C:\Windows\Logs\CBS folder to your desktop
Compress it
attach the compressed file to your response - you can delete both it, and the desktop copy afterwards.
My System SpecsSystem Spec
Reply

 Mum not found in the KB cab




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