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Windows 7: Mum not found in the KB cab

18 Mar 2013   #1

Windows 7 Enterprise x64
 
 
Mum not found in the KB cab

Hi all,

CSUR checked the following are missing, however, going into the downloaded packages, there is no such mum/cat.

eg.
It looks for: Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
Only available in cab file: Package_for_KB2726535_rtm~31bf3856ad364e35~amd64~~6.1.1.1.mum

However, renaming it and put into C:\Windows\Temp\CheckSUR\servicing\Packages will crash the CSUR with BSOD.

Any idea where can I get those mum/cats?

Thanks


Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 01:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store

Summary:
Seconds executed: 518
Found 4 errors
CBS MUM Missing Total count: 4

Unavailable repair files:
servicing\packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
servicing\packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat
servicing\packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.cat


My System SpecsSystem Spec
.

18 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello 65c02 and welcome to the forums

Great job for getting this far, but this was a tough one - every single one of those missing packages are what's known as the default package. They are in the cabinet file however they aren't named as such, instead you will find them under update.cat and update.mum and they will need to be renamed accordingly. To save you the time, I have extracted all of the files that you need

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the updates from these links. They must be downloaded using Internet Explorer.

Download Update for Windows 7 for x64-based Systems (KB2773072) from Official Microsoft Download Center
Download: Update for Windows 7 for x64-based Systems (KB2726535) - Microsoft Download Center - Download Details
Download: Update for Windows 7 for x64-based Systems (KB2786081) - Microsoft Download Center - Download Details
Download Update for Windows 7 for x64-based Systems (KB2786400) from Official Microsoft Download Center


Tom


Attached Files
File Type: zip Packs.zip (27.3 KB, 12 views)
My System SpecsSystem Spec
19 Mar 2013   #3

Windows 7 Enterprise x64
 
 

Hi Tom982,
Thanks very much for your great help!

In fact before there was 23 mum missing, after reading the posts, I manage to put most in by extracting the packages (thought I put them in C:\Windows\servicing\Packages directly...), except those default packages that I have no idea where to get it.

After I put them all to
C:\Windows\Temp\CheckSur\Servicing\Packages

and run SURT, now it shows them fixed!=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 23:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store

Summary:
Seconds executed: 500
Found 4 errors
Fixed 4 errors
CBS MUM Missing Total count: 4
Fixed: CBS MUM Missing. Total count: 4
Fixed: CBS Paired File. Total count: 4and now I can see them 4 in the View Installed Updates!

However, the KB2790113 still cannot be installed with error 8007371B, I will try to reboot the PC now...
My System SpecsSystem Spec
.


19 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi 65c02,

No problem, happy to help.

How did you put them directly in the Servicing folder? It's best to get the System Update Readiness Tool to do it as you won't have to worry about resetting permissions.

If you are still getting Windows Update errors, please provide us with this information: Windows Update Posting Instructions

Tom
My System SpecsSystem Spec
19 Mar 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please run an SFC scan and post the resulting CBS.log file




SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



At the Command prompt, type



SFC /SCANNOW



and hit the Enter key



Wait for the scan to finish - make a note of any error messages -and then reboot.





Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your reply
My System SpecsSystem Spec
19 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hi 65c02,

No problem, happy to help.

How did you put them directly in the Servicing folder? It's best to get the System Update Readiness Tool to do it as you won't have to worry about resetting permissions.

If you are still getting Windows Update errors, please provide us with this information: Windows Update Posting Instructions

Tom
Interestingly I attempted to use my usual SFC repair method to fix a CheckSUR mum/cat error earlier today elsewhere.
The result was that the SFC errors were fixed, but the CheckSUR error wasn't, and had to be fixed the conventional way
My System SpecsSystem Spec
19 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

That's odd, it's worked when I've tried it with robocopy before There's nothing special about the files so it should work with xcopy, you sure the OP didn't do something wrong?
My System SpecsSystem Spec
19 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Unfortunately he's off on a business trip - but here's the thread so you can check my file/methodology
Windows 7 not genuine
My System SpecsSystem Spec
19 Mar 2013   #9

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Unfortunately he's off on a business trip - but here's the thread so you can check my file/methodology
Windows 7 not genuine
Looks good to me, both you and the OP. I've got a few things to sort out now but I'll see if it'll work in my VM later
My System SpecsSystem Spec
19 Mar 2013   #10

Windows 7 Enterprise x64
 
 

Found new error message by SURT from IE10?

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 23:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1211
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
My System SpecsSystem Spec
Reply

 Mum not found in the KB cab




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