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#1
On latest update getting Build 7601 Windows not Genuine
I've had this disk for probably 3 years or so - pretty sure it came with my custom built PC (from Silent PC). Its worked flawlessly. Now last night my Windows went through an automatic update (as they do) and suddenly I'm getting this 7601 Build Windows not Genuine.
I've got the disk and the code right here, but when I put the disk in it fails as it says the disk is older than the version currently on the computer.
I've got another windows 7 disk that I think came with a dell machine, but haven't tried to use that - I figure it will fail.
I've copied and pasted this MGADiag info below - any ideas? Or whats a good number to call MSoft to resolve?
Thanks for any help you can provide.
Zip
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-TFVXV-BM9KH-7BW8J Windows Product Key Hash: oDeNntmVI/hQENE9jb3m8NgMOrU= Windows Product ID: 00371-OEM-9044013-00236 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {F585CD7A-49F1-4240-AFD4-C6EA21E0854C}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130104-1431 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\George\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F585CD7A-49F1-4240-AFD4-C6EA21E0854C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7BW8J</PKey><PID>00371-OEM-9044013-00236</PID><PIDType>3</PIDType><SID>S-1-5-21-4020495838-3021327393-4100179618</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0505 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090608000000.000000+000</Date></BIOS><HWID>5C983F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00180-440-100236-02-1033-7600.0000-0252010 Installation ID: 010495318375245836591025393302646316549286155852751602 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 7BW8J License Status: Unlicensed Remaining Windows rearm count: 4 Trusted time: 3/19/2013 12:05:38 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004E002 HealthStatus: 0x0000000000000000 Event Time Stamp: 3:19:2013 12:02 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEACrYAC0T8cl1GvLJChDR+NZI8ZojGtxiEZQ1lRdyKWjjqgg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 060809 APIC1411 FACP 060809 FACP1411 SRAT 060809 OEMSRAT HPET 060809 OEMHPET MCFG 060809 OEMMCFG SPMI 060809 OEMSPMI OEMB 060809 OEMB1411 SSDT DpgPmm CpuPm EINJ AMIER AMI_EINJ BERT AMIER AMI_BERT ERST AMIER AMI_ERST HEST AMIER AMI_HEST