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Windows 7: On latest update getting Build 7601 Windows not Genuine


19 Mar 2013   #1

Windows 7 Professional x64
 
 
On latest update getting Build 7601 Windows not Genuine

I've had this disk for probably 3 years or so - pretty sure it came with my custom built PC (from Silent PC). Its worked flawlessly. Now last night my Windows went through an automatic update (as they do) and suddenly I'm getting this 7601 Build Windows not Genuine.

I've got the disk and the code right here, but when I put the disk in it fails as it says the disk is older than the version currently on the computer.

I've got another windows 7 disk that I think came with a dell machine, but haven't tried to use that - I figure it will fail.

I've copied and pasted this MGADiag info below - any ideas? Or whats a good number to call MSoft to resolve?

Thanks for any help you can provide.

Zip

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TFVXV-BM9KH-7BW8J
Windows Product Key Hash: oDeNntmVI/hQENE9jb3m8NgMOrU=
Windows Product ID: 00371-OEM-9044013-00236
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F585CD7A-49F1-4240-AFD4-C6EA21E0854C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\George\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F585CD7A-49F1-4240-AFD4-C6EA21E0854C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7BW8J</PKey><PID>00371-OEM-9044013-00236</PID><PIDType>3</PIDType><SID>S-1-5-21-4020495838-3021327393-4100179618</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0505   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090608000000.000000+000</Date></BIOS><HWID>5C983F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-440-100236-02-1033-7600.0000-0252010
Installation ID: 010495318375245836591025393302646316549286155852751602
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7BW8J
License Status: Unlicensed
Remaining Windows rearm count: 4
Trusted time: 3/19/2013 12:05:38 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004E002
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:19:2013 12:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEACrYAC0T8cl1GvLJChDR+NZI8ZojGtxiEZQ1lRdyKWjjqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			060809		APIC1411
  FACP			060809		FACP1411
  SRAT			060809		OEMSRAT 
  HPET			060809		OEMHPET 
  MCFG			060809		OEMMCFG 
  SPMI			060809		OEMSPMI 
  OEMB			060809		OEMB1411
  SSDT			DpgPmm		CpuPm
  EINJ			AMIER		AMI_EINJ
  BERT			AMIER		AMI_BERT
  ERST			AMIER		AMI_ERST
  HEST			AMIER		AMI_HEST



My System SpecsSystem Spec
.

19 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please first tryrecreating Licensing Store.



Recreate the Licensing Store

Go to Start >All Programs > Accessories

Right-Click onCommand Prompt and select Run as Administrator - accept the UAC prompt

Run the followingcommands in the Command Prompt window, using the Enter key at the end of each



net stop sppsvc

(wait until theservice has stopped before entering the following lines)



CD%windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

REN tokens.dat tokens.bar

net start sppsvc

slui.exe



After a couple ofseconds the Windows Activation dialog will appear.

You may be askedto re-activate and/or re-enter your product key, or Activation may occurautomatically.

If you are askedfor your Key, use the one on the COA sticker on the machine's case



Reboot and Postback with a new MGADiag report
My System SpecsSystem Spec
19 Mar 2013   #3

Windows 7 Professional x64
 
 

You're a magician! Thank you - works perfectly it seems. Appreciate you helping this newbie out - I googled around and couldn't find these instructions. Really appreciated.
My System SpecsSystem Spec
.


19 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You're welcome - please post a new MGADiag report so we can confirm the results
My System SpecsSystem Spec
19 Mar 2013   #5

Windows 7 Professional x64
 
 

Here you go. And as a Brit of Irish descent, now living in Texas (but having spent most of my university life sharing a flat with a bunch of rowdy Welshmen) it made me happy to see that Welsh flag. And if you're anything like my old flatmates, probably in the pub, should really be most definitely. Cheers mate!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TFVXV-BM9KH-7BW8J
Windows Product Key Hash: oDeNntmVI/hQENE9jb3m8NgMOrU=
Windows Product ID: 00371-OEM-9044013-00236
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F585CD7A-49F1-4240-AFD4-C6EA21E0854C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\George\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F585CD7A-49F1-4240-AFD4-C6EA21E0854C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7BW8J</PKey><PID>00371-OEM-9044013-00236</PID><PIDType>3</PIDType><SID>S-1-5-21-4020495838-3021327393-4100179618</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0505   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090608000000.000000+000</Date></BIOS><HWID>5C983F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-440-100236-02-1033-7600.0000-0252010
Installation ID: 010495318375245836591025393302646316549286155852751602
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7BW8J
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/19/2013 5:10:55 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004E002
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:19:2013 12:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEACrYAC0T8cl1GvLJChDR+NZI8ZojGtxiEZQ1lRdyKWjjqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			060809		APIC1411
  FACP			060809		FACP1411
  SRAT			060809		OEMSRAT 
  HPET			060809		OEMHPET 
  MCFG			060809		OEMMCFG 
  SPMI			060809		OEMSPMI 
  OEMB			060809		OEMB1411
  SSDT			DpgPmm		CpuPm
  EINJ			AMIER		AMI_EINJ
  BERT			AMIER		AMI_BERT
  ERST			AMIER		AMI_ERST
  HEST			AMIER		AMI_HEST
My System SpecsSystem Spec
19 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That looks fine - you should clear the remaining minor error by validating at www.microsoft.com/genuine/validate using Internet Explorer.
My System SpecsSystem Spec
20 Mar 2013   #7

Windows 7 Professional x64
 
 

Blimey it never ends.... is there a guide as to how to read these MGAD outputs? I navigated over with the IE. Just to be clear hopefully THIS is the final go around on this nonsense. Thank you again for all the help and getting me back to fully functioning in record time. Great stuff.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TFVXV-BM9KH-7BW8J
Windows Product Key Hash: oDeNntmVI/hQENE9jb3m8NgMOrU=
Windows Product ID: 00371-OEM-9044013-00236
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F585CD7A-49F1-4240-AFD4-C6EA21E0854C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\George\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F585CD7A-49F1-4240-AFD4-C6EA21E0854C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7BW8J</PKey><PID>00371-OEM-9044013-00236</PID><PIDType>3</PIDType><SID>S-1-5-21-4020495838-3021327393-4100179618</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0505   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090608000000.000000+000</Date></BIOS><HWID>5C983F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-440-100236-02-1033-7600.0000-0252010
Installation ID: 010495318375245836591025393302646316549286155852751602
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7BW8J
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/20/2013 7:48:32 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:20:2013 07:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEACrYAC0T8cl1GvLJChDR+NZI8ZojGtxiEZQ1lRdyKWjjqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			060809		APIC1411
  FACP			060809		FACP1411
  SRAT			060809		OEMSRAT 
  HPET			060809		OEMHPET 
  MCFG			060809		OEMMCFG 
  SPMI			060809		OEMSPMI 
  OEMB			060809		OEMB1411
  SSDT			DpgPmm		CpuPm
  EINJ			AMIER		AMI_EINJ
  BERT			AMIER		AMI_BERT
  ERST			AMIER		AMI_ERST
  HEST			AMIER		AMI_HEST
My System SpecsSystem Spec
20 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Perfect!
There is no official guide to how to read the reports - my knowledge is based on having read upwards of 25000 of them, and fixing around 5000 machines.
You're lucky - you had a fairly standard error The record thread-length for a successful fix is well over 100 posts.
My System SpecsSystem Spec
10 May 2013   #9

Windows 7 Professional x86
 
 

Been messing with this for 2 days now!!
Had this issue with a Dell machine with factory installed Win 7 Pro. Windows would not show activation status, and when I tried to run slui.exe it came up with an error 0x80070570. Microsoft Security Essentials popped up as well saying this was not a genuine installation. Following the link from MSE pulled up a website to validate Windows but it just clocked and clocked. Someone said to rename tokens.dat located here: %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform but when I tried to get there it said it was corrupted. Ran sfc.exe scannow 10 times, ran chkdsk /r and no luck.

Finally I was ready to rebuild the machine but tried one last thing. I thought I might be able to copy the Microsoft folder from another machine from here: %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft and then it would no longer be corrupted. While getting ready to do this I wanted to make a copy of the one already on the machine but it wouldn't let me. So just to see what would happen, I removed the read only and renamed the %windir%\ServiceProfiles\NetworkService\AppData\Roaming to %windir%\ServiceProfiles\NetworkService\AppData\Roaming2 and then ran slui.exe and voila! It activated! I checked and a new roaming folder had been created so no more corruption!

If this doesn't work, you can just rename the new Roaming folder to something else and rename the Roaming2 one back to Roaming and no harm done. But this worked for me and saved my client an onsite visit to rebuild his machine!
My System SpecsSystem Spec
20 Jun 2013   #10

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please first tryrecreating Licensing Store.



Recreate the Licensing Store

Go to Start >All Programs > Accessories

Right-Click onCommand Prompt and select Run as Administrator - accept the UAC prompt

Run the followingcommands in the Command Prompt window, using the Enter key at the end of each



net stop sppsvc

(wait until theservice has stopped before entering the following lines)



CD%windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

REN tokens.dat tokens.bar

net start sppsvc

slui.exe



After a couple ofseconds the Windows Activation dialog will appear.

You may be askedto re-activate and/or re-enter your product key, or Activation may occurautomatically.

If you are askedfor your Key, use the one on the COA sticker on the machine's case



Reboot and Postback with a new MGADiag report

I just wanted to say a big "Thank You"
I dowloaded a very large Windows Update a couple of days ago, and since then, I had the 'Windows version not genuine' blurb message on my desktop (worrying as Windows was added to the laptop by Acer from new)

I Googled and thankfully found this thread, which solved the problem immediately (I didn't have to input the key either)

Best wishes
Tara
My System SpecsSystem Spec
Reply

 On latest update getting Build 7601 Windows not Genuine




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