Unable to install SP1

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  1. Posts : 31
    Win 7
    Thread Starter
       #41

    NoelDP said:
    OK - please post the new CBS.log file
    here you go
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #42

    This time, it failed at
    Code:
    2013-04-03 16:03:14, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x800704c7
    2013-04-03 16:03:14, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x800704c7
    2013-04-03 16:03:14, Info                  CBS    SPI: Reporting Failed event
    2013-04-03 16:03:14, Info                  CBS    SPI: SPInstall terminating, return code 0x4c7
    from WU

    the offline install got further....
    Code:
    2013-04-03 16:22:30, Info                  CBS    WatchList: Add package Package_37_for_KB2758857~31bf3856ad364e35~amd64~~6.1.1.0.2758857-144_neutral_LDR to re-evaluation(install) due to the change on Component Family: x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_0.0.0.0_none_2e8be5a3c3fa2f72, Version: 6.1.7600.16385, change: (Owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update, Flag: 128, Action: 4)
    2013-04-03 16:22:30, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_6.1.7600.16385_none_585517a9869db81d, owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    Failed to mergecomponent [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    ComponentAnalyzerUninstallDeployment: Failed on update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    Failed to execute item[0] in Package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    Failed to execute execution update. [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    Failed to execute execution package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385 [HRESULT = 0x80004005 - E_FAIL]
    2013-04-03 16:22:30, Info                  CBS    Failed to prepare execution [HRESULT = 0x80004005 - E_FAIL]
    failing on KB2758857 this time.

    Before we go on a never-ending uninstall spree, please open an Elevated Command Prompt, and run the following command

    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network /v MaxNumFilters

    post the result
      My Computer


  3. Posts : 31
    Win 7
    Thread Starter
       #43

    NoelDP said:
    failing on KB2758857 this time.

    Before we go on a never-ending uninstall spree, please open an Elevated Command Prompt, and run the following command

    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network /v MaxNumFilters

    post the result
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\System32>reg query hkey_local_machine\system\currentcontrolset\contro
    l\network /v maxnumfilters

    HKEY_LOCAL_MACHINE\system\currentcontrolset\control\network
    maxnumfilters REG_DWORD 0x8


    C:\Windows\System32>
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #44

    OK
    Open an Elevated Command Prompt, and run the following command (Copy and paste it to make sure you get it right)

    Code:
     
    REG ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network /v MaxNumFilters /t REG_DWORD /d 0xd /f
    
     
    .
    Then reboot and try the offline install again.
      My Computer


  5. Posts : 31
    Win 7
    Thread Starter
       #45

    ran it and it said it completed successfully. rebooted, and will now try the SP1 install again, and post back. Thanks!
      My Computer


  6. Posts : 31
    Win 7
    Thread Starter
       #46

    The install failed for the same reason as before.

    CBS file is below.
      My Computer


 
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