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Windows 7: Blank Page when when trying to update other microsoft products.

22 Mar 2013   #1
Ryan Hayward

Windows 7 64 bit
 
 
Blank Page when when trying to update other microsoft products.

Hi guys,
I've been trying to get updates for microsoft office.
If I open up Windows Updates and choose " Get updates for other products"
It takes me to a blank page at Microsoft Update
I have never had this issue in the past. I have last night restored my computer back to factory settings. I can get windows updates but not updates for other products.
Any suggestions?


I have tried disabling my security suite.
Could the problem be I am using IE 10 with windows 7? Generally after an install, I just use IE 8 or 9 and I have never had this problem surface before...


My System SpecsSystem Spec
.
23 Mar 2013   #2
Ryan Hayward

Windows 7 64 bit
 
 

On the windows update page its got " Get updates for other microsoft products". Click the link that says " Find out more"
When I click it it goes to a blank page....
My System SpecsSystem Spec
23 Mar 2013   #3
Ryan Hayward

Windows 7 64 bit
 
 

Problem has now been resolved. I had to choose compatability view with the new web browser and this time the page reloaded and displayed successfully. I'm putting this here for anybody else with this problem.

Compatibility view is at top of page, right in the middle. (IE 10)
My System SpecsSystem Spec
.

23 Mar 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
Reply

 Blank Page when when trying to update other microsoft products.




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