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Windows 7: Windows update error code 800b0100


23 Mar 2013   #1

Windows 7 Ultimate x64
 
 
Windows update error code 800b0100

Every time I try to check for updates I get this error code seconds after checking for updates. It is a fresh install of Windows 7 Home Premium x64 SP1. The error code in the bottom left is always '800b0100'. SFC came back with no errors. I will attach the SURT log, it has 8 errors in it, but I do not quite understand what they mean.




Attached Files
File Type: zip CheckSUR.zip (673 Bytes, 4 views)
My System SpecsSystem Spec
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24 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

From your CheckSUR log:-
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_en-us_7f225668bfd2dbf0.manifest
 winsxs\manifests\x86_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_en-us_2303bae507756aba.manifest
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.256.cat
I'll post a fix protocol later, but it may require more than just correcting the missing files
My System SpecsSystem Spec
24 Mar 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - gpgaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gpgaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.


24 Mar 2013   #4

Windows 7 Ultimate x64
 
 
Here are the logs

Here they be: I read the checksur.log, it said that all errors were fixed.


Attached Files
File Type: log CheckSUR.log (4.5 KB, 5 views)
File Type: log CheckSUR.persist.log (14.4 KB, 2 views)
My System SpecsSystem Spec
24 Mar 2013   #5

Windows 7 Ultimate x64
 
 

Thank you NoelDP for your help, that worked perfectly!
My System SpecsSystem Spec
24 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Great!
now please attempt to install only the oldest update you can find.
What happens?
What update is it?
My System SpecsSystem Spec
24 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Have all updates gone in now?? - do another manual check for updates, and see what happens.
My System SpecsSystem Spec
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 Windows update error code 800b0100




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