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Windows 7: my computer says windows is not genuine.


28 Mar 2013   #1

Windows 7 Home Premium 64bit
 
 
my computer says windows is not genuine.

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QGP8Q-J8K6P-8JXF3
Windows Product Key Hash: XOlosoBI7jVjtFE4ghwVxi0ki4M=
Windows Product ID: 00359-OEM-9826424-04323
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CE8D2C6F-3888-441A-8331-86406F0F459B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CE8D2C6F-3888-441A-8331-86406F0F459B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8JXF3</PKey><PID>00359-OEM-9826424-04323</PID><PIDType>8</PIDType><SID>S-1-5-21-2927629016-1111010365-2687982703</SID><SYSTEM><Manufacturer>Micro-Star International Co., Ltd.</Manufacturer><Model>GT70 0NC/GT70 0NC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E1762IMS.10C</Version><SMBIOSVersion major="2" minor="7"/><Date>20120426000000.000000+000</Date></BIOS><HWID>E1763907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Afghanistan Standard Time(GMT+04:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-264-204323-02-1033-7601.0000-3382012
Installation ID: 000033993334462041783946270932935353928434239660487225
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8JXF3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 3/29/2013 12:07:29 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAAABAAIAAgABAAAAAwABAAEACra69vgHdxZeTZT4iEfoaoHmmhcC6FpqHsOWYw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   MSI_NB  MEGABOOK
  FACP   MSI_NB  MEGABOOK
  HPET   MSI_NB  MEGABOOK
  MCFG   MSI_NB  MEGABOOK
  SSDT   TrmRef  PtidDevc
  SLIC   MSI_NB  MEGABOOK
  SSDT   TrmRef  PtidDevc
  SSDT   TrmRef  PtidDevc
  SSDT   TrmRef  PtidDevc
  DMAR   INTEL   SNB 
  BGRT   MSI_NB  MEGABOOK
  SSDT   TrmRef  PtidDevc
  SSDT   TrmRef  PtidDevc


My System SpecsSystem Spec
.

28 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Code:
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Activate the installation using the code on the COA sticker.

Activate Windows 7 Online
My System SpecsSystem Spec
28 Mar 2013   #3

Windows 7 Home Premium 64bit
 
 

Quote:
Activate the installation using the code on the COA sticker.

Activate Windows 7 Online
what does COA sticker mean?
My System SpecsSystem Spec
.


28 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Certificate Of Authentication

Its usually stuck beneath a laptop, or to the side of a desktop case.
My System SpecsSystem Spec
28 Mar 2013   #5

Windows 7 Home Premium 64bit
 
 

i did and everytime it keeps saying the code that is under my battery is invalid, i called to activate it and they said the system id is not recognizable in their system
My System SpecsSystem Spec
28 Mar 2013   #6

Windows 7 Home Premium 64bit
 
 

its confusing because when i run the diagnostics the activation code is the same as what i put in but when i put it in it says its invalid
My System SpecsSystem Spec
28 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

What 'diagnostic' are you referring to?

Where did you get the installation from originally? How was it installed?
My System SpecsSystem Spec
28 Mar 2013   #8

Windows 7 Home Premium 64bit
 
 

the diagnostics report i put up first, and the os came already on the computer. the company i bought the computer form put it on for me
My System SpecsSystem Spec
28 Mar 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

It appears that they never activated it for you --- exactly what error message do you get when you try to activate online?
My System SpecsSystem Spec
28 Mar 2013   #10

Windows 7 Home Premium 64bit
 
 

well it wont let me activate online, when i prompts me to activate everytime i boot up the only thing it says to activate throught automated phone, activate now, and buy new code online
My System SpecsSystem Spec
Reply

 my computer says windows is not genuine.




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