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Windows 7: eMachines Laptop now is no longer Genuine even though it is

30 Mar 2013   #11
BruceDenton

Window 7 home premium 64bit
 
 

The results

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QUERYEX CRYPTSVC

SERVICE_NAME: CRYPTSVC
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1288
        FLAGS              :

C:\Windows\system32>SC QUERYEX CRYPTSVC

SERVICE_NAME: CRYPTSVC
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1288
        FLAGS              :

C:\Windows\system32>SC SDSHOW CRYPTSVC

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>ICACLS C:\Windows\System32\sppc.dll
C:\Windows\System32\sppc.dll NT SERVICE\TrustedInstaller:(F)
                             BUILTIN\Administrators:(RX)
                             NT AUTHORITY\SYSTEM:(RX)
                             BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\slc.dll
C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F)
                            BUILTIN\Administrators:(RX)
                            NT AUTHORITY\SYSTEM:(RX)
                            BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\slcext.dll
C:\Windows\System32\slcext.dll NT SERVICE\TrustedInstaller:(F)
                               BUILTIN\Administrators:(RX)
                               NT AUTHORITY\SYSTEM:(RX)
                               BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\sppcomapi.dll
C:\Windows\System32\sppcomapi.dll NT SERVICE\TrustedInstaller:(F)
                                  BUILTIN\Administrators:(RX)
                                  NT AUTHORITY\SYSTEM:(RX)
                                  BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\sppsvc.exe
C:\Windows\System32\sppsvc.exe NT SERVICE\TrustedInstaller:(F)
                               BUILTIN\Administrators:(RX)
                               NT AUTHORITY\SYSTEM:(RX)
                               BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SPPWMI.DLL
C:\Windows\System32\SPPWMI.DLL NT SERVICE\TrustedInstaller:(F)
                               BUILTIN\Administrators:(RX)
                               NT AUTHORITY\SYSTEM:(RX)
                               BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SPP.DLL
C:\Windows\System32\SPP.DLL NT SERVICE\TrustedInstaller:(F)
                            BUILTIN\Administrators:(RX)
                            NT AUTHORITY\SYSTEM:(RX)
                            BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLWGA.DLL
C:\Windows\System32\SLWGA.DLL NT SERVICE\TrustedInstaller:(F)
                              BUILTIN\Administrators:(RX)
                              NT AUTHORITY\SYSTEM:(RX)
                              BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-2252157477-423583748-1435103908-1001
HKEY_USERS\S-1-5-21-2252157477-423583748-1435103908-1001_Classes
HKEY_USERS\S-1-5-18

C:\Windows\system32>REG QUERY HKU\S-1-5-20

HKEY_USERS\S-1-5-20\AppEvents
HKEY_USERS\S-1-5-20\Console
HKEY_USERS\S-1-5-20\Control Panel
HKEY_USERS\S-1-5-20\Environment
HKEY_USERS\S-1-5-20\EUDC
HKEY_USERS\S-1-5-20\Keyboard Layout
HKEY_USERS\S-1-5-20\Network
HKEY_USERS\S-1-5-20\Printers
HKEY_USERS\S-1-5-20\Software
HKEY_USERS\S-1-5-20\System

C:\Windows\system32>REG QUERY HKU\S-1-5-20\Environment

HKEY_USERS\S-1-5-20\Environment
    TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
    TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp


C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\
ProfileList\S-1-5-20

C:\Windows\system32>
Thanks


My System SpecsSystem Spec
.
31 Mar 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
My System SpecsSystem Spec
31 Mar 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Thank you Noel for taking a look at this . I already had him download that and he said it doesn't meet the hardware requirements then I looked at his " My System Specs " he has an AMD motherboard

Noel his new MGADIAG log could be found here
My System SpecsSystem Spec
.

31 Mar 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - I didn't reviews the whole thread

In that case....

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
My System SpecsSystem Spec
31 Mar 2013   #15
BruceDenton

Window 7 home premium 64bit
 
 

New log. Waited hours, then restarted the system, Windows booted faster this time.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F42FC957-40DC-4A36-A8A9-7659801D845C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Bruce\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F42FC957-40DC-4A36-A8A9-7659801D845C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2252157477-423583748-1435103908</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>eME644</Model></SYSTEM><BIOS><Manufacturer>eMachines</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="7"/><Date>20110106000000.000000+000</Date></BIOS><HWID>F2523C07018400FC</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3352010
Installation ID: 002520392980794563146103468485230814638513205883491265
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/04/2013 1:06:42 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:27:2013 18:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GEKjWyi3MFU+ZCCIHFiPUqFrvsMRfwI

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		ACRPRDCT
  FACP			ACRSYS		ACRPRDCT
  HPET			ACRSYS		ACRPRDCT
  BOOT			ACRSYS		ACRPRDCT
  MCFG			ACRSYS		ACRPRDCT
  SLIC			ACRSYS		ACRPRDCT
  SSDT			AMD   		POWERNOW
  SSDT			AMD   		POWERNOW

Thanks for the help.
My System SpecsSystem Spec
31 Mar 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Looks like a clean log to me . Lets see what Noel says .
My System SpecsSystem Spec
31 Mar 2013   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Validation Code: 0
Cached Online Validation Code: 0x0
Agree - looks completely fixed, and no more tampered services or mismatched files.
My System SpecsSystem Spec
01 Apr 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Yep - looks good to me, too
My System SpecsSystem Spec
01 Apr 2013   #19
BruceDenton

Window 7 home premium 64bit
 
 

Thanks for the help guys, I'm no computer wizz, fortunately one of my neighbours is, he showed me where to go and what to do with the replies you all sent, now everything appears to be running smoothly.
I hope all continues smoothly.
Thank you very much.
My System SpecsSystem Spec
01 Apr 2013   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
Reply

 eMachines Laptop now is no longer Genuine even though it is




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