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Windows 7: Win 7 64bit SP 1 installation error - Code 800F0818

04 Apr 2013   #51
probuddha

Win 7 Professional 64 bit
 
 

Here you go Tom:-


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-31 02:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum		Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 568
 Found 1 errors
  CBS MUM Corrupt Total count: 1

Unavailable repair files:
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-01 02:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum		Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 732
 Found 1 errors
  CBS MUM Corrupt Total count: 1

Unavailable repair files:
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-01 14:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum		Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 625
 Found 1 errors
  CBS MUM Corrupt Total count: 1

Unavailable repair files:
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-02 23:17

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum		Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 788
 Found 1 errors
  CBS MUM Corrupt Total count: 1

Unavailable repair files:
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
	servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-04 20:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum		Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 754
 Found 1 errors
 Fixed 1 errors
  CBS MUM Corrupt Total count: 1
  Fixed: CBS MUM Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 1



My System SpecsSystem Spec
.
04 Apr 2013   #52
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Duh - sorry about that, folks
I think it was one of those days - I've had a few lately - where I have problems reading the screen
My System SpecsSystem Spec
04 Apr 2013   #53
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Great! The SURT log is clear now. Try to update please and if it fails, upload your CBS log:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Quote   Quote: Originally Posted by NoelDP View Post
Duh - sorry about that, folks
I think it was one of those days - I've had a few lately - where I have problems reading the screen
You're not alone When we have to sift through this amount of information it's so easy to make a mistake - something I've done quite a lot too! At least this mistake is a harmless one, my last one made 39 updates fail!
My System SpecsSystem Spec
.

04 Apr 2013   #54
probuddha

Win 7 Professional 64 bit
 
 

Hi Tom

The SP 1 installation seemed to proceed this time. I am running the pack that I downloaded from Microsoft instead of going through automatic updates.

However it's been close to 2 hrs now and it is still installing and seems to have a lot to cover still. Also I see that the resulotion of the screen has dropped. Is this normal to take so long? Should I cancel it now and run it through automatic updates?

Please advise

Thanks
My System SpecsSystem Spec
04 Apr 2013   #55
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi probuddha,

That's great news! I would leave it for quite a while, say 12 hours, before cancelling it. Service Pack installations usually take a long time but 2 hours is starting to push it a bit. I only want to cancel it if we're sure it's hanging.

Tom
My System SpecsSystem Spec
04 Apr 2013   #56
probuddha

Win 7 Professional 64 bit
 
 

Okay so this is what happened in the last couple of hours or so.

I finally had to stop the installation of the SP1 since it seemed to be stuck and it had already been 2 hrs since I initiated the installation. So after I pressed cancel, the SP1 installation window wouldn't close, so I just killed the process through the task manager and went to reboot my PC. It wouldn't even shut down and was stuck at a black screen for several mins after which I reluctantly pressed the reset button on my PC and it rebooted.

It went through the "Configuring Service Pack" phase about 3-4 times and rebooted several times. Later after configuring SP for about an hour or so, I finally got to the desktop and ran the SURT again to help you see if there were any errors.

Attached is the SURT log - please check

Also when I go to the properties of Computer, I don't see Service Pack 1 mentioned under Windows Edition, so I guess it was not installed (even though it went through the Configuring Service Pack phase several times), also I couldn't see it listed under installed programs in Control Panel

Now, my question is, do I do a system restore (before SP1 started installing) and install it through Windows Update?

Also, do I keep the following files in the C:\Windows\Temp\CheckSur\Servicing\Packages folder or remove it?

Code:
package_for_kb2685811_rtm~31bf3856ad364e35~amd64~~6.1.1.11
package_for_kb2685811_rtm~31bf3856ad364e35~amd64~~6.1.1.11
Sorry if I am asking too many questions here or just being paranoid. I just want to make sure that my Windows is running error free

Kindly advise

Many thanks once again

Probuddha
My System SpecsSystem Spec
04 Apr 2013   #57
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi probuddha,

Yeah, that's made a right mess! Do a system restore to before SP1 then post your CBS log please, before trying to update to SP1. Don't install SP1 until either Noel or myself gives you the go ahead

Tom
My System SpecsSystem Spec
04 Apr 2013   #58
probuddha

Win 7 Professional 64 bit
 
 

Absolutely - on it now

Thanks
My System SpecsSystem Spec
04 Apr 2013   #59
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by probuddha View Post
Absolutely - on it now

Thanks
Great! Good luck

I've got an early start tomorrow so I'm off to bed now but I'll check back in the morning before work.

Tom
My System SpecsSystem Spec
04 Apr 2013   #60
probuddha

Win 7 Professional 64 bit
 
 

Sure - no problem.

Thank you so much Tom

Good Night!
My System SpecsSystem Spec
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 Win 7 64bit SP 1 installation error - Code 800F0818




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