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Windows 7: Win 7 64bit SP 1 installation error - Code 800F0818

04 Apr 2013   #61
probuddha

Win 7 Professional 64 bit
 
 

Hi Tom

I went the farthest I could with the system restore

Attached is the CBS log

Please check and advise at your convenience

Thanks


My System SpecsSystem Spec
.
04 Apr 2013   #62
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi probuddha,

You just caught me at the last minute.

It looks like you've zipped up the wrong log by mistake, could you attach the CBS log please?

Tom
My System SpecsSystem Spec
04 Apr 2013   #63
probuddha

Win 7 Professional 64 bit
 
 

Oops! Sorry about that.

Find the log attached

Thanks
My System SpecsSystem Spec
.

04 Apr 2013   #64
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi probuddha,

No problem, it's an easy mistake to make. No issues there either! I would like you to reboot then try installing SP1 again please, use the file that you have downloaded to install it, not Windows Update.

Tom
My System SpecsSystem Spec
04 Apr 2013   #65
probuddha

Win 7 Professional 64 bit
 
 

Okay great! I will give it another shot tomorrow and let you know how it goes.

In case it takes more than a few hours, I'll still let it run, is that right?


Many thanks!
My System SpecsSystem Spec
04 Apr 2013   #66
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Okay, good luck!

Leave it for at least 6 this time, just in case. The install time depends on so many different factors so it's best to be sure before we cancel it.

Tom
My System SpecsSystem Spec
04 Apr 2013   #67
probuddha

Win 7 Professional 64 bit
 
 

Perfect! Thank you so much and sorry for keeping you up a li'l longer

Good night!
My System SpecsSystem Spec
05 Apr 2013   #68
probuddha

Win 7 Professional 64 bit
 
 

Hi Tom

Still no luck

Error Message & subsequent logs attached

Please advise


Thanks
My System SpecsSystem Spec
05 Apr 2013   #69
probuddha

Win 7 Professional 64 bit
 
 

Hi Tom

Any update on this?

Thanks
My System SpecsSystem Spec
06 Apr 2013   #70
probuddha

Win 7 Professional 64 bit
 
 

Hi Tom

I tried installing SP several more times but it failed everytime with the same error

I looked at the CBS log and it has lots of errors like the following

Code:
2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_7_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_6_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2013-04-06 13:54:14, Info  CBS  Failed to get session package state for package: Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
And so on...

Is this the reason for the installation failure?

Please find the entire CBS log attached

Looking forward to your response


Many thanks!
Probuddha
My System SpecsSystem Spec
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 Win 7 64bit SP 1 installation error - Code 800F0818




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